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The Road to ECM Hell is paved with good intentions: the Automated Approach (Part 3)

This the third part of our series called The Road to ECM Hell. Check out the start of the series here Software firms (with good intentions) have sought to provide the answer to the ECM Hell caused by the traditional approach to ECM. Some have taken a more Automated Approach. ...

Olivia Bushe's profile image

Blog Entry
Will We Ever Get This Right

I don't normally cross-post but a short week and a medical issue has me focused on design vs. production and the value of the things we do and don't do. Almost every IT shop has an inventory of projects. Some have been on the shelf for a long time and curiously, some pop into...

Daniel Antion's profile image

Blog Entry
How to choose the right metrics for proving ROI of electronic records management

In a three-part post we will take a look at the vital role of metrics in monitoring the performance of your RM program and demonstrating the ROI of your electronic records management system. It has always been a challenge for records and information management (RIM) professionals to...

Ross Nepean's profile image

Blog Entry
Runaway Trains

I have been involved in systems development for the purpose of information management for over 35 years and one thing has remained constant – feature creep. I’m not sure when people realized it, but well before I started working they learned how project approval works: If you...

Daniel Antion's profile image

Blog Entry
SharePoint as a Compliance Tool.

“According to Microsoft market research, 78 percent of the Fortune 500 companies are SharePoint users.” With such an impressive user base, it’s easy to recognize SharePoint as an essential business tool used within most organizations today. When it comes to compliance the...

Courtney Rothe's profile image

Blog Entry
Purchase Order System Best Practices

There’s no such thing as organized chaos. Step away from the spreadsheet and put down the stress ball. Explore and implement new purchase order systems that reduce your dependence on spreadsheets , shared drives, Google Documents and email correspondence. Finding a purchase order...

Courtney Rothe's profile image


Blog Entry
The Good News is that We Can Probably Solve the RM Problems of 1998

Here are what we might call 2013 and 2018 information governance problems: We have 50, or 100, or 1,000 terabytes of documents all over the place in our various systems. How do we sort through it and responsibly retain or dispose appropriately within our budget constraints? ...

Richard Medina's profile image

Blog Entry
How to Integrate Your Systems of Engagement into Your Systems of Record

This post may help if you’re thinking about what kinds of ECM or Social Collaboration applications should be in your roadmap and how you should prioritize them. Integrating Your SOEs into Your Solid SORs Let’s start with a popular distinction, Systems of Record and ...

Richard Medina's profile image

Blog Entry
You Can’t Always Get What You Want

But, you can probably get what you really need . Provided you are a business user with a good business analyst on your project team. And you don’t get distracted by sparkly technology thingies. My favorite illustration of failure in the “get requirements….deliver on...

Monica Crocker's profile image