Community Blog

Why Banks and Credit Unions Need Robust ECM Solutions to Boost Security, Compliance, and Operational Efficiency

By Cameron Marks posted an hour ago
In the financial services industry, security is far more than a buzzword–it is the cornerstone of trust. Banks and credit unions operate under stringent regulatory requirements, entrusted with protecting not only the sensitive information of account holders but also the data concerning employees and organizational operations. Despite significant strides toward digitalization, financial institutions continue to handle a considerable volume of paper. Regulatory mandates determine how long critical documents, such as loan records , must be retained, while enduring customer behaviors help keep paper in circulation. In light of these factors, how confident are ...

Taking a “Person-Centric” Approach to Enterprise Content Management

By Cameron Marks posted 03-30-2025
Financial institutions continue to rely less on paper and more on technology, which speaks to the importance of implementing effective information management processes. Simply digitizing and storing documents in a general repository doesn’t cut it. To increase the impact of modernization efforts and ensure smooth experiences for customers or members, banks and credit unions should maintain a “person-centric” approach. At Alogent, we’re committed to delivering content and loan management software that helps financial institutions enable person-centric experiences. Let’s examine why being person-centric makes good business sense and what to do about it. ...

[Playbook] Early Capture in AccuAccount

By Jenn Mitchell posted 03-28-2025
Here’s the Situation: Your financial institution wants to leverage early capture to improve efficiency and reduce commercial lending bottlenecks. For years, you’ve used AccuAccount to image, manage, and track commercial loan and credit documents. Now, you’re looking to capture documents before booking loans to the core. This article shares two “plays” for early capture in AccuAccount. Play #1: Manually Adding a Loan Connecting your core makes it possible to automate the creation of loans and accounts in AccuAccount. That said, users still have the option to manually add new loans in AccuAccount—independent from automated workflows. Here’s ...

Smarter Document Indexing: Capitalizing on the Advantages of Automatic Data Extraction

By Cameron Marks posted 03-19-2025
Banks and credit unions manage hundreds, if not thousands, of documents daily, making it crucial to streamline the process of document retrieval. Document management and automatic data extraction play a key role in streamlining workflows, improving compliance, and enhancing data accuracy. By automating these processes, financial institutions can reduce operational costs, mitigate risks, and deliver faster, more efficient customer service. Alogent is dedicated to advancing innovation in the banking tech industry by offering state-of-the-art solutions that simplify and accelerate document management, making it faster and more efficient for banks and credit ...

Smarter Document Indexing: Capitalizing on the Advantages of Automatic Data Extraction

By Cameron Marks posted 03-19-2025
Banks and credit unions manage hundreds, if not thousands, of documents daily, making it crucial to streamline the process of document retrieval. Document management and automatic data extraction play a key role in streamlining workflows, improving compliance, and enhancing data accuracy. By automating these processes, financial institutions can reduce operational costs, mitigate risks, and deliver faster, more efficient customer service. Alogent is dedicated to advancing innovation in the banking tech industry by offering state-of-the-art solutions that simplify and accelerate document management, making it faster and more efficient for banks and credit ...

Heading The Challenge: How Leading Cloud Providers Simplify Solutions for Their Customers

By Dan Tascher posted 03-19-2025
Cloud solutions are uniquely positioned to address compliance, security, scalability, and adaptability. Yet, as cloud adoption becomes the norm, many organizations face challenges in implementing, integrating, and managing these solutions. The complexity of balancing ease of use with practical functionality remains one of the biggest challenges in cloud adoption. Organizations must frequently juggle multiple platforms, address security and compliance concerns, and ensure the proper allocation of cloud resources and infrastructure, often without much guidance from their cloud providers. However, leading providers are tackling these challenges head-on, developing ...

Increasing Visibility for Your Commercial Loan Pipeline with AccuApproval

By Jenn Mitchell posted 03-14-2025
Effectively managing a commercial loan portfolio requires the right mix of people, processes, and systems. Even then, important information can still fall through the cracks, making it harder to respond to borrowers’ needs. For banks and credit unions seeking improved transparency for their commercial loan pipelines, Alogent offers AccuApproval for AccuAccount. AccuApproval is a simple, yet powerful loan application routing and approval tool that automates inefficient workflows (like paper routing sheets). Let’s take a look at how AccuApproval can streamline commercial lending. Bring Clarity to Your Commercial Loan Pipeline AccuApproval and ...

[Playbook] Managing Policy Exceptions in AccuAccount

By Jenn Mitchell posted 03-11-2025
Here’s the Situation: Your financial institution needs a better way to track policy exceptions . In the past, your team has used spreadsheets for loan policy tracking. Although spreadsheets offer a familiar experience for staff, they pose several challenges—especially when it comes to generating exception reports. This article shares an easy way to use AccuAccount for loan policy exception management. Not an AccuAccount user yet? Contact us to schedule a demo Here’s the Game Plan Step 1: Ask your system administrator to update the “policy exception maintenance” section of AccuAccount. (Click “policy exception maintenance” from the ...

Book Club For BIPOC Network

By Jeffrey Lewis posted 02-28-2025
We can discuss this at the next leadership council meeting, but I've been contemplating the idea of hosting a book club for professional development. Maybe once a quarter a book can be selected that members of the BIPOC community can read through and discuss. Depending on the author the author can potentially join us as well for a Zoom discussion. Two books that come to mind right away from authors in the AIIM community are The 24-Hour Rule and Other Secrets for Smarter Organizations: Including the 6 Steps of Dynamic Documentation by Adrienne Bellehumour RULES: Powerful Policy Wording To Maximize Engagement by Lewis Eisen. I think a great ...

Navigating The Ethics of AI In Information Management

By Michael Frattini posted 01-10-2025
AI is reshaping the information management landscape, introducing highly impactful new ways to manage workflows, improve data accuracy, enhance decision-making, and improve overall efficiency. With tools like document capture, workflow automation, and predictive analysis benefitting from the AI boom, organizations orchestrate their information flow faster and more effectively than ever before. These advancements, however, are not without ethical challenges. In this post, I will outline the ways these ethical challenges can crop up in the intelligent information management (IIM) space and suggest a path forward for the industry that will minimize these challenges. ...

[Playbook] Extracting Documents from Your LOS

By Jenn Mitchell posted 12-31-2024
Here’s the situation: Your financial institution relies on its LOS ( loan origination system ) throughout the entire decisioning process. Unfortunately, you don’t have a great process for extracting, saving, and organizing documentation after loan approval. That means important credit documents, proof of insurance, preliminary title, pre-recorded deeds of trust, and other information reside in your LOS longer than necessary. Some team members prefer printing documents from your LOS—only to scan them back into your digital archive. Downloading documents into a zip folder eliminates unnecessary scanning, but there’s still a considerable amount of work to do. ...

How Commercial Loan Approval Works in AccuAccount

By Jenn Mitchell posted 12-04-2024
Did you know that AccuAccount offers an intuitive loan approval capability, practically eliminating the need for routing sheets? With AccuApproval for AccuAccount, your bank or credit union can achieve a scalable workflow that aligns with your commercial lending process. It’s a great option for financial institutions looking to streamline loan routing and approval—but without the cost of a loan origination system (LOS) or customer relationship management (CRM) system. Let’s take a closer look at how it works. Quick Overview: AccuApproval Included with our AccuAccount Enterprise plans , AccuApproval can be adapted to your lending, credit analysis, ...

Enhancing Document and Information Management in Banking: Overcoming Data Access Barriers with Intelligent Document Classification

By Cameron Marks posted 11-06-2024
Banking professionals responsible for document and information management often encounter various obstacles that hinder timely access to data and documents. These obstacles can include missing or incomplete documents, misclassified data, and regulatory requirements pertaining to accessibility and retention. While a misplaced document or an incomplete file might seem trivial, such issues can lead to costly storage expenses, evolving audit and compliance demands, and operational inefficiencies that may damage the reputation of a bank or credit union. Effective information categorization from the onset is essential for systematic organization, facilitating ...

Optimizing ContentGrid Query Performance: Insights from Our 500M Docs Test

By Vincent De Geyndt posted 10-30-2024
Handling large datasets efficiently is a core challenge for any system dealing with big data. At ContentGrid, we recently conducted performance testing on our platform using a dataset of 500 million documents, focusing on query response times and throughput under varying conditions. Our tests aimed to evaluate how well ContentGrid manages high concurrency query workloads, ensuring a seamless experience for users. Here’s a deep dive into our testing methodology, key findings, and the implications for optimizing query performance. Test Setup: Understanding the Parameters Our performance testing focused on a data model comprising two entities: ...

[Playbook] Categorize Your Exceptions for Reporting

By Jenn Mitchell posted 10-09-2024
Here’s the Situation: Your financial institution has grown its commercial loan portfolio over the past few years. Despite your team’s best attempts to minimize exceptions, the number of missing documents and past due tasks keeps increasing. Switching from spreadsheets to AccuAccount helped simplify tracking, but analyzing the exception data can still seem overwhelming. You’d like to categorize your exceptions for enhanced reporting and efficiency, but you’re not sure where to begin. This article shares a couple “plays” for categorizing exceptions in AccuAccount. Set Yourself Up for Successful Categorization Adding exception categories ...

Related Entities Tracking: Go Beyond Spreadsheets

By Jenn Mitchell posted 09-24-2024
Tracking related entities is an important, yet time-consuming activity for understanding complex banking relationships. Businesses are bought and sold, ownership changes hands, and people relocate to different parts of the country. As a result, generating related entity reports can seem overwhelming—especially when relying on spreadsheets and other manual processes. AccuAccount offers built-in reporting capabilities for related entities. Let’s take a closer look at how this feature works. Related Entities Report in AccuAccount With AccuAccount , financial institutions can easily create and assign entity groups for reporting purposes. You might ...

7 “Outside the Box” Use Cases for the AccuAccount Audit Export Feature

By Jenn Mitchell posted 09-04-2024
The audit export feature in AccuAccount was built to simplify audit and exam preparation for financial institutions. Instead of scrambling to gather paper loan files for auditors and examiners, generating a loan file with AccuAccount takes just minutes—and also opens the door to virtual audits . Our audit export feature can also streamline other document sharing scenarios. This article explores seven “outside the box” use cases for the AccuAccount audit export feature. Go Beyond Audit & Exam Prep with AccuAccount Here are just a few of the situations where the AccuAccount audit export feature might come in handy: Managing loan participations: ...

Developing RIM Program Executive Sponsorship: Landing an Executive Sponsor

By Zasio Staff posted 09-03-2024
By Jake Naylor This article first appeared on Zasio.com Welcome to the second part of our series on developing executive sponsorship for your records management or information governance project. If you recall, in the first article, we discussed : Selecting a potential executive sponsor Preparing an effective pitch Now that you’ve identified your desired catch and cast your line, let’s discuss how you can reel them in and keep them invested—especially when a failure to implement your project could expose your organization to costly regulatory penalties. Getting an executive sponsor committed can be a lot like fishing: after much preparation ...

Revolutionize Banking Efficiency with the FASTdocs Workflow Library: Your Key to Streamlined Operations and Enhanced Accuracy

By Cameron Marks posted 08-28-2024
In the ever-evolving world of banking and financial services, efficiency and adaptability are key. Enter the FASTdocs Workflow Library, a game-changing feature of Alogent’s FASTdocs platform, an advanced enterprise content and information management (ECM / EIM) solution. This innovative tool is crafted to streamline and enhance operations within financial institutions. Whether you're an experienced banking professional or new to the field, the FASTdocs Workflow Library can significantly improve how your institution handles processes and documents . What is the FASTdocs Workflow Library? At its core, the FASTdocs Workflow Library is a collection of ...