If your organization is like just about every other organization on the planet, you likely have some degree of an information management problem. Most likely, you create too much information, and you keep too much of it for too long.
This causes enough problems by itself, but when you then add to the pile all the redundant, obsolete, and trivial (ROT) information
As we enter into a new decade, it's hard not to look back and reflect on how different everything is now. Twenty years ago, the world was a completely different place than it is today.