Recent headlines surrounding the loss of emails at the IRS highlight major concerns over records management in government. One of the biggest challenges agencies face today, besides the skyrocketing volume of email, is how to effectively retain and manage email records based on regulatory and...
What is Input Management? Until recently, I thought that I knew the answer to this question but if I put the search term into Google, just about every “definition” ends up referring to scanners. Fair enough, I know that the term was first coined as a marketing tool about 10 years ago by a...
For the last 8 years I’ve always had at least one conversation, across different groups of customers, about the benefit of corporate collaboration tools versus the comfortable combination of e-mail and shared drives. I was amazed with the results of a great study by the Harvard Business...
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With the 2012 President’s Managing Government Records Directive (MGRD), federal agencies were required to finally make the transition to electronic record keeping and address the challenge of managing email for both records management and e-discovery purposes. Email represents...
I guess it’s that time. I have never been one to dust off my crystal ball for an annual look-see, but this time, for these issues, I think I’m safe. In 2014: Big Data will benefit large organizations behind the scenes but will still not have much impact on the rest of us. It may mean that...
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I’m sure that I’m not the only one who has heard AIIM President and CEO John Mancini give a presentation in which he has predicted the decline and eventual demise of email as a business communication tool. I’m equally sure that I’m not the only one who snickered and...
It's become de rigueur to knock email, particularly with the growth of new, state-of-the-art social collaboration technologies that aim to overcome many of the challenges that email has. I think we all recognise that it has its faults - it's shocking for group collaboration activities such as...
For those of us that have reviewed NARA’s draft bulletin “Guidance on a New Approach to Managing Email Records” (available at NARA Capstone Draft ), we’ve seen a glimpse of what may be the future of email records management, for large agencies anyway — and it may...
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Okay, so your organization has incorporated retention rules against e-mails based on the content that each contains. You now retain them in a secure and well managed archive where you can retrieve them should you can go through an audit or get sued and efficiently find and produce what is...
One of the key issues in Records Management is how to manage email. Email is the dominant content type requested by FOIA and eDiscovery because it often contains the “smoking gun,” and because people tend to be unguarded in their actions while using this medium for communication....
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