In the absence of an expensive "vendor management" system, the end to end process can seem like a chaotic dance of emails, paper, and documents
Yesterday (May 30, 2016) I read this article which contends that Box, Dropbox, and others are not content management platforms. I was considering not linking to the article and just putting up screen shots of the main points, but I decided on the link instead. The article is nothing but FUD (Fear, Uncertainty, Doubt) being spread by an on-premises content management provider (props for dropping Gartner, Forrester, and AIIM names though)
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By accident or by design, I’ve managed to steer clear of MS SharePoint (SP) centric Enterprise Content Management (ECM) deployments until a few weeks ago...So here I am, facing my first SP2010 content management problem project
I just wanted to give you a quick recap of the last few days: Of the people I spoke to, no one advocated for getting rid of Alfresco Unless something to the contrary comes up in the next few weeks, there is no reason to believe that Alfresco is the problem Alfresco was likely the wrong choice back in 2008/09, but the product and company have since matured to the point where itโs no longer the case There is a general feeling that Alfresco is/was underfunded, under-resourced, and lacking in executive buy-in / mandate It appears that there is no executive support or commitment to mandating Information Management practices using Alfresco as a standard tool set to implement There was/is an element of Alfresco (or any ECM platform) being a magic bullet, rather than a platform on which to build solutions It seems that all the Alfresco initiatives over the years have been done as individual projects, rather than under a program of managing information The consulting services engaged focused on the mechanical & โhow toโ aspects of Alfresco and related tools, without any of the advisory & โwhat should we do, why we should do itโ services At this point itโs my opinion that the problems are cultural and environmental
Have you ever spent time with a vendor sales rep to explain your needs and your situation, only to figure out that he or she thinks you’re either a buffoon or a necessary evil? If you are one of the lucky ones, you figure this out before you end up buying that particular solution...
Over the past several months our knowledge management team has entertained some potential suitors to piece together the far-flung resources of a global engineering organization
Tomorrow being the Fourth of July, I thought it would be worth taking a moment to remind managers and customer organizations everywhere that it is OK to change your technology providers when your current ones seem no longer able to meet your needs. Though this may sound obvious, it is a question...
I look at SharePoint as much as a platform as an application, and it's described as both a content-slash-records-management system, and not
Plan for change Work with your vendor to establish a formal procedure for change management. For example, consider: How will you agree on changes?...All of these should be addressed in your change management plans. 5
I’ll stick to Enterprise Content Management software, but the principles are applicable to any enterprise grade platforms or suites (we can debate what “enterprise” means until the cows come home to roost, but not here or now)
5 Comments - The only caveat I would add is that the commodity here is the repository only ("little ECM") and not necessarily the whole platform ("big ECM") with Analytics, DAM, WCM, Case management, etc, etc. These "extended service" areas of ECM is where the vendors differentiate, and if you try to commoditise that part, then the whole industry will collapse by starving R&D
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