By now everybody knows that wiki and social media foster collaboration...At the same time, traditional knowledge management software is great for organizing, preserving and distributing knowledge, but lacks incentives to contribute and collaborate
Few people would argue that to be effective knowledge management must involve collaboration and engagement techniques. Using enterprise wiki, social media and other already existing tools might be an effective way to win over employees and build a reliable knowledge management environment. However, there are problems with using popular social networking and collaboration tools, be it TypePad, Twitter, YouTube, Zimbra or another “general purpose / general audience” software in a corporate environment
Similarly, I first learned to edit a wiki when I created a Pittsburgh Steelers badge for my profile on an internal wiki
After all of you vote on the most useful one (voting closes next week), we'll turn these into wiki documents and open them up for improvement and your feedback
Out of everyone, shouldn’t the development team, at least, be the biggest advocates of the very software they’re implementing?
I'm going to focus on number 3: Use Web 2.0 technologies like wikis and blogs for internal communication and collaboration. There are a number of key benefits to organizations and enterprises with going to wikis and blogs in an effort to use less paper, including: It saves money
At the same time, however, social technologies are a bit different from many other types of software implementations
I’ve previously discussed how the issue at the heart of the enterprise social software debate is control. By introducing the likes of wikis, blogs, podcasting and instant messaging into the work environment, IT departments are relinquishing their control over what users can and can’t do
Check out the new Enterprise 2.0 Expert Blogs, Wiki and Buyers Guide to get ideas for improving your organization
Organizations are now waking up to the fact that social business software isn’t a case of shoehorning tools, such as Twitter and Facebook, into the corporate environment
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