Here is what I saw related to records management at the AIIM Show in Philadelphia: SharePoint 2010 was clearly in ascendance
These companies will show you how to improve your business processes in providing the services your customers are demanding and expecting you to deliver on
Feb 7/12: TMCNet.com Blog - Paperless Office Significantly Improves Customer Response Times, Study Shows Feb 7/12: ReadWriteWeb Enterprise - Study: PDF May Be Creating More Paperwork Than It Saves Feb 7/12: Idatix Blog: Going Paperless & Customer Service: The good, the bad & the ugly Feb 8/12: CMSWire - Dreams of the Paper Free Office Feb 8/12: Wall Stree Journal blogs - PDFs Mean Paperless Office Still a Dream Feb 13/12: Top PC Support - Paperless Office???
Recent findings in the AIIM Industry Watch Report titled Business Process Management: Are we Making the Most of Content-Driven Processes , show that 69% of the 495 responding companies consider BPM to be significant or imperative and 62% indicate they believe they have only addressed 1/5 of the potentially profitable processes in their organizations
” Organizations trying to demonstrate the trustworthiness and reliability of their information will now have a standard against which to show that the records or documents were stored in trusted ECM systems, thus giving assurance as to the reliability and accuracy of the information
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