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Technology Doesn't Guarantee Success

There’s an old saying in car racing that goes something like “you can’t win the race in the first corner, but you can lose it.” There is a similar truth when talking about software. The right software will not fix your problems, but the wrong software will surely exacerbate them. This, then, is...


Blog Entry
Adopting ECM - A Case Study in Failure

Earlier this year I completed an assessment of Alfresco for a university client. The university licensed Alfresco several years ago and did not have much success. They hired me to find out why, and what to do about it. The options they wanted to look at were to continue on with Alfresco or...





Blog Entry
The Road to ECM Hell is paved with good intentions – The Motivated Employee (Part 5)

This is the fifth part of our series called The Road to ECM Hell . Check out the start of the series here . With good intentions, the implementation of an ECM system is carefully planned. It is driven from within the CIO’s office – the office responsible for...

Olivia Bushe's profile image

Blog Entry
Road to ECM Hell is paved with good intentions: Introduction (Part 1)

Reading around the information on the AIIM website, there are some very scary statistics around ECM projects. The one that stands out, is that over 50% of ECM projects are not successful. What a statistic! And a real shame on those providing software or services in the ECM sector. The Road...

Olivia Bushe's profile image

Blog Entry
It’s all about the Experience… Duh

I am certainly not the first to make the statement that titles this post but I did want to point out that in the world of Enterprise Information Management (EIM) there is no more true statement, and we all know it. This idea that the experience is everything really came home to me with a quote...

Dave Martin's profile image

Blog Entry
Reduce Your Requirements

I speak at a lot of SharePoint events, and as I warm up the crowd, I like to ask a couple icebreaker questions and get a sense for how interactive and responsive the audience will be. One of my favorite questions is: by show of hands, does anyone have an end user adoption issue? ...

Christian Buckley's profile image

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Hola...Holacracy and the SharePoint Centre of Excellence

This blog post is written hot on the heels of the latest internet buzz surrounding Zappos (sorry pun intended). The buzz is focussed this time on its CEO, Tony Hsieh’s highly publicised and critiqued decision to throw away traditional business management models, at the online shoe retailer...

Ant Clay's profile image