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Blog Entry
Increase Your Organization’s Productivity through Customer Relationship Management

CRM allows for better reporting and analysis...Let’s say that a BI expert comes in and tries to perform an analysis on support cases...If strict policies are set in place for logging CRM data, trend analysis and reports will get more accurate

Matthew Bretzius's profile image

Blog Entry
Optimizing in the Collaborative Age

Capture the Data Without data, your analysis and conclusions are just opinions. Many past quality initiatives based their analysis on subjective judgments and gut feelings

Christian Buckley's profile image

Blog Entry
Self-Service BI Hits Primetime with SharePoint & PowerPivot

Last year at the Microsoft SharePoint Conference in Las Vegas, Donald Farmer, Microsoft’s Principal Program Manager for SQL Server Analysis Services, pulled me up on stage to do a 5-minute bit on why BI Professionals should embrace, rather than fear, self-service Business Intelligence ( AKA PowerPivot )

David Kruglov's profile image

Blog Entry
Develop the Business Case for Improving Your Forms Processes in 4 Steps

Here’s a typical breakdown of the analysis...Ultimately, this classification would be a judgment of the project team doing the analysis. 4

Richard Medina's profile image

Blog Entry
Reduce Your Requirements

I speak at a lot of SharePoint events, and as I warm up the crowd, I like to ask a couple icebreaker questions and get a sense for how interactive and responsive the audience will be. One of my favorite questions is: by show of hands, does anyone have an end user adoption issue? ...

Christian Buckley's profile image

Blog Entry
The Turbulent Move to the Cloud

We can all see that our organizations are getting to be more mobile -- whether than means people doing more from their smart phones and tablets, or just that teams are more geographically dispersed is really a moot point: how we access our content and tools is changing as technology advances....

Christian Buckley's profile image

Blog Entry
Evolution of the Enterprise App

It is a broad, inter-disciplinary analysis of usage patterns that spans sociology, anthropology, psychology, technology, and business

Christian Buckley's profile image

Blog Entry
Business Case War Story – AGAIN

I continue to be amazed that clients try to create a business case for a major, multi-million dollar project request at the eleventh hour. How can business and IT managers be so naïve? They know a business case is required. They know they are competing with other projects for limited...

James Watson's profile image