There is a lot of buzz around this year’s Service Provider Executive Forum...AIIM listened to the service provider community as frustration mounted over an event that had outlived its usefulness and importance to many attendees
I am actually referring to the AIIM Document Management Service Provider Executive Forum that took place a few weeks ago in USA’s very own “Music City,” Nashville, Tennessee. I gained a lot of insight during the event on industry topics ranging from increasing targeted website traffic, fiscal leadership, offshore outsourcing, and Sharepoint.AIIM President, John Mancini , gave a great presentation on the state of the document management service provider industry, which revealed results from AIIM research and a survey on end user drivers, adoption, and implementation obstacles
I just spent three days with a group of people who are dedicated, smart, hard-working, knowledgeable, and all the other superlatives you can think of – they are the people who own and work in the document management service bureau industry
In July, the Center for Digital Government released the results of its 10 th annual digital counties survey . Not surprisingly, the survey revealed that county governments are focused on using technology to cut costs and improve service delivery
Imagine you’ve just created the next ‘killer’ Software as a Service (SaaS) app and you are absolutely convinced your new software service is going to revolutionize a particular industry or solve a significant pain point for organizations all over the world
One area our peers in the information management industry often overlook is profile and preference content
What I do care about is being at least as diligent about selecting partners as you are about selecting technology and service providers; I want partners that are every bit as invested in your success as I am
I have long maintained that market penetration trumps license revenue (something Microsoft understood a long time ago and the rest of our industry doesn't want to hear...)
- to be able to deliver a customized service to customers and even prospects, those who are virtually "in front of them" need to behave as internal clients and have colleagues who behave toward them as service providers too
The 900 pound gorilla cuts a fat two way profile in our community of SharePoint users. Mention obesity in a crowded server farm and that usually means that Microsoft has layered more arterial-clogging goopiness than your WAN can possibly carry. It's true. This one's going out to all you...
She owns and runs Graphic Imaging Services, a scanning service provider and has extensive knowledge of both large-format scanning and GIS...Q: Favorite part of being involved in the ECM industry?