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Thoughts from the Home of Country Music

I am actually referring to the AIIM Document Management Service Provider Executive Forum that took place a few weeks ago in USA’s very own “Music City,” Nashville, Tennessee. I gained a lot of insight during the event on industry topics ranging from increasing targeted website traffic, fiscal leadership, offshore outsourcing, and Sharepoint.AIIM President, John Mancini , gave a great presentation on the state of the document management service provider industry, which revealed results from AIIM research and a survey on end user drivers, adoption, and implementation obstacles

Joe Budelli's profile image

Blog Entry
Service Bureaus: The Unheralded Heroes of Our Industry

I just spent three days with a group of people who are dedicated, smart, hard-working, knowledgeable, and all the other superlatives you can think of – they are the people who own and work in the document management service bureau industry

Bud Porter-Roth's profile image

Blog Entry
Give it Away - The Value is in the Knowledge

What I do care about is being at least as diligent about selecting partners as you are about selecting technology and service providers; I want partners that are every bit as invested in your success as I am

Chris Walker's profile image

Blog Entry
How Does Enterprise Content Management Work as a Shared Service?

In July, the Center for Digital Government released the results of its 10 th annual digital counties survey . Not surprisingly, the survey revealed that county governments are focused on using technology to cut costs and improve service delivery

Meghann Wooster's profile image

Blog Entry
Your killer SaaS app

Imagine you’ve just created the next ‘killer’ Software as a Service (SaaS) app and you are absolutely convinced your new software service is going to revolutionize a particular industry or solve a significant pain point for organizations all over the world

Kevin Neal's profile image


Blog Entry
The dawn of service economy

- to be able to deliver a customized service to customers and even prospects, those who are virtually "in front of them" need to behave as internal clients and have colleagues who behave toward them as service providers too

Bertrand Duperrin's profile image


Blog Entry
DSA Interview with Lisa Desautels: Large-format scanning, Hoover Dam, and Quality

She owns and runs Graphic Imaging Services, a scanning service provider and has extensive knowledge of both large-format scanning and GIS...Q: Favorite part of being involved in the ECM industry?

Bryant Duhon's profile image