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The BA and the Shiny Objects

A few weeks ago I was approached about working with an organization to help them put together a new SharePoint 2013 site to replace the one they currently have (SP2010). The business unit that approached me is responsible for engaging with stakeholders when the company wants to build...


Blog Entry
Why small businesses are investing in social collaboration

The "Enterprise Social Network". It sounds like a big company solution, doesn't it? A way to connect your many thousands of employees spread across the globe, a way to highlight duplication of effort, and enable more streamlined communications, particularly closing the gap between leaders...


Blog Entry
More than just words: why social collaboration needs executives to lead by example

Senior executive buy-in and commitment is often cited as a vital element in the success of a social collaboration initiative, but I've found that the reasons behind this aren't always comprehensively understood, meaning that often it doesn't quite go far enough to be worthwhile. Of course,...


Blog Entry
John Mancini discusses how to navigate some of today's biggest business challenges

Recently we had a chance to talk with John Mancini, President and CEO of AIIM, and hear his candid thoughts on some of the business world's most pressing issues today. Mancini is very direct about the scale and impact of the challenges organizations are facing right now with what he...

Mike Steere's profile image

Blog Entry
Why? Why? Why? The social collaboration mantra

There are many reasons why a social collaboration initiative might fail, but by far the most common is that not enough thought has gone into why . Why should we invest in collaboration? Why should I allow - never mind encourage - my team to turn their attention away from doing what I need them...


Blog Entry
Uncovering Office 365, SharePoint Online and My Data

Overview of Office 365, SharePoint Online and My Data A major area of concern about Office 365 is the lack of understanding about how and where the data itself is stored and what proactive measures are being taken to ensure that your data is safe. As part of our research and our...

Errin O'Connor's profile image

Blog Entry
The Value of Adaptive Case Management in the Experience Economy

This blog post, written by ReadSoft CMO Andrew Pery, was originally published in August 2014, here on the ReadSoft blog. We are in the midst of a fundamental transformation. The ways that businesses compete for customer wallet share are changing. Joe Pine and Jim Gilmore coined the...

Mike Steere's profile image

Blog Entry
A SharePoint 2013 Business Intelligence (BI) Deep-dive - Case Study Review from EPC Group

The Business Intelligence Capabilities of SharePoint 2013 Business Intelligence (BI) capabilities in SharePoint 2013 are vast and in many cases are achieved with a combination of SharePoint and Microsoft Office or SharePoint and SQL Server’s capabilities . Note: ...

Errin O'Connor's profile image

Blog Entry
Improving Case Management

Case management, for many I have spoken with, has always seemed to be one of those elusive areas of business where opportunity exists for improvement. In many organizations, the information contained within a case file is often siloed, hidden away from the rest of the organization. Whether...

Bob Larrivee's profile image