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Blog Entry
The BA and the Shiny Objects

A few weeks ago I was approached about working with an organization to help them put together a new SharePoint 2013 site to replace the one they currently have (SP2010). The business unit that approached me is responsible for engaging with stakeholders when the company wants to build...


Blog Entry
Technology Doesn't Guarantee Success

There’s an old saying in car racing that goes something like “you can’t win the race in the first corner, but you can lose it.” There is a similar truth when talking about software. The right software will not fix your problems, but the wrong software will surely exacerbate them. This, then, is...


Blog Entry
UnFUDding Cloud Content Management (a rant)

Yesterday (May 30, 2016) I read this article which contends that Box, Dropbox, and others are not content management platforms. I was considering not linking to the article and just putting up screen shots of the main points, but I decided on the link instead. The article is nothing but FUD ...


Blog Entry
Social collaboration best practice highlights: Ricoh's story

Following the technology selection, the newly appointed project leader kicked off a pilot; though it was initially started with 400 pilot users, an open invitation model meant that by the end of the two-month pilot, there were 3,000 people on board


Blog Entry
So many collaboration tools, so little time

What collaboration technology is used within your organisation? It's highly unlikely that you will be able to answer this question with just one word. "Collaboration" means so many different things to different people, and as a result most of us use several - or even many -...