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ECM and Washing Machines: A Little Forethought Goes a Long Way

Returning from a crazy stretch of travel, I learned that the household washing machine was on the fritz. Too many hours of research and shopping later, we ordered an expensive but hopefully heavier-duty, longer-lasting appliance than its myriad predecessors. With delivery set for tomorrow,...

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How I learned to stop worrying and love my capture solution

Say the word "capture" to holders of the CIP certification or other AIIM certificates and you'll be regaled with stories related to the textbook answer “getting information from the original source into the information management system." This is far better than older...

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BYOD + cloud swinging pendulum from content to collaboration

Much time and effort has been spent over the years improving the quality of the information we use to get our work done: we’ve invested in the deskewing and despeckling of images, subjected documents to version control, and striven to reconcile metatags to improve findability. But at the...

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Big data and content management: why size shouldn’t matter

Is it me, or is the concept of big data gaining prominence in conversations regarding content management? Certainly I hear about it more since I launched my CIP classroom prep course , which covers data management because (A) data occupies a huge portion of the content landscape, and (B) it on...

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When Instant Communication Isn't Fast Enough

Remember when e-mail was the ultimate in instant electronic communication? Short of the telephone, it was the best way to solicit information from someone on a timely basis – and it carried with it the extra benefit of leaving an actual audit trail behind! Today, however, this one-time...

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Blog Entry
ECM as a Human Resource: Hiring Managers Take Note

When the notion first arose that the adoption of social media, E2.0, and other modern conveniences could make employees happier, reduce turnover, and serve as a recruitment tool, I was skeptical. Not that the idea didn’t have logical merit; it did. But can it really be a significant part...

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Take it from ‘Glee’: New Media Can Be Anti-Social

If you’re still among those who wonder whether or why social media need to be managed as part of an overall information strategy, then consider this latest example from the world of entertainment: “ Glee extra Nicole Crowther was fired from the hit show for tweeting spoilers about...

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It's Only the Tools That Change

As if further proof were needed that nothing really changes in information-land but the tools, today’s Huffington Post describes a U.S military program that uses social media to counter anti-U.S. messages. The cloak-and-dagger overtones of this notwithstanding, the part that interests...

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Takin’ Care of Business: Geoffrey Moore on the Future of ECM

“Deep thinker” Geoffrey Moore recently spent time with AIIM International to help the organization and its acolytes get a handle on the future of content management. While this sounds like just so much hooey – just another in a long line of “future of” cogitations...

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