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ECM Isn't Delivering

I finished reading this article from CMS Wire (I don’t mean I actually read the whole article) and it got me thinking … Between that article, others I’ve read, and some of the projects I’ve been working on this year, this whole ECM thing is a total crock. The vendors, the consultants, the...

Chris Walker's profile image


Blog Entry
Memories

Funny thing about memories. They tend to distort some details while being eerily accurate on others. For example, when I look back at the early stages of my career, I perceive myself as significantly dumber than I am now. But every now and then I get a glimpse of who I was through a semi...

Monica Crocker's profile image

Blog Entry
Excuse Me - I am Serious About ECM

Apparently, my rant about marketing ploys I will no longer tolerate was written one day too soon. I left out the “ when you’re ready for a big-boy bike ” technique. I had a call from an ECM vendor yesterday who, after hearing that we have been successfully using SharePoint for...

Daniel Antion's profile image

Blog Entry
Dan’s Info 360 Conference Recap- Let’s talk cloud, legacy vendors, conference cough, and the future of eForms and apps

How is the recovery going for everyone after the Info 360 conference? It was awesome to meet many of you in person, and to catch up with old friends. Note – the rumors of industry revolution and overthrow are only slightly exaggerated. To recap this crazy event, I felt like a...

Daniel O'Leary's profile image

Blog Entry
The evolution of capture? Hardly. (Live from the Info 360 show floor)

Just as in life, change is the only constant in the capture industry. Yet, I see so little evolution. Today at the Info 360 conference, with a ton of AIIM and industry people, I was shocked to see all of the paper scanners, various scanning technologies and a host of other business models and...

Daniel O'Leary's profile image

Blog Entry
Planning for the Future Means Knowing the Players

In less than two weeks the ARMA International Annual Conference will be held in San Francisco, California. Along with a host of educational classes and social events to attend, the Conference will also have a two-day vendor exhibit. If your company is considering adding electronic records...

Helen Streck's profile image

Blog Entry
What would you tell yourself if you could go back in time before the project started?

Imagine that I have a time traveling DeLorean that can magically whisk you back in time to before you started your capture project. I know, you aren’t supposed to take rides from strangers, but let’s make an exception. We’ve all heard the phrase that hindsight is 20/20, and...

Daniel O'Leary's profile image

Blog Entry
Beware the evils of content lock in

Last month, Cheryl McKinnon brought up an excellent point when looking at ECM technology vendors and when you evaluate your existing technology- vendor lock in isn't the issue, content lock in is. At first, this didn't make sense to me; I've been brought in for countless...

Daniel O'Leary's profile image

Blog Entry
When Vendors Outsmart Themselves

Over the years I have witnessed millions of seats of ECRM software be purchased. While the technology continues to evolve to handle new content and business issues the basic principals are the same. Do it often enough and there aren't many surprises. Except when vendors keep making the same...

Dan Elam's profile image