But these are the types of written records that provide the rich texture to our social histories. As I re-read the Geoffrey Moore/AIIM paper on "Systems of Engagement and the Future of Enterprise IT" it struck me that one thing was missing: the importance of time. Time is what can transform the ephemeral, transitory content in our systems of engagement to something of value in a system of record
Integrating Your SOEs into Your Solid SORs Let’s start with a popular distinction, Systems of Record and Systems of Engagement
However, as Billy correctly states, “Managing content is not the goal of most businesses...No sane person can argue the value and validity of the cloud. Except me
I believe there is validity to Geoffrey Moore’s notion that content management is moving away from “systems of record” and toward “systems of engagement
I’m enjoying a closer look at the history of algorithms development in electronic records management systems
AIIM's president shares his thoughts on the ever-evolving content industry and why paper-based policies are holding you back. Info360 Keynote by AIIM President John Mancini View more presentations from John Mancini #systemsofrecord ...
C) How do we meet our obligations in how we’re integrating our evolving SOE into our more mature systems of record, which help to run our core line of business processes?
In a decentralized records environment the role of records manager is more of information governance and empowering users to manage their own records. Part of the empowering in information governance is ensuring the proper tools are effectively implemented for content and records management. I'd like to make the bold statement that maximizing the effectiveness and functionality of these tools can actually centralize the management of records even when records are decentralized
In a three-part post we will take a look at the vital role of metrics in monitoring the performance of your RM program and demonstrating the ROI of your electronic records management system. It has always been a challenge for records and information management (RIM) professionals to demonstrate the value of their work to an organization
In today’s discussion on the future of the ECM industry, terms like ‘Systems of Records’ versa ‘Systems of Engagement’ are often discussed