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Are "Systems of Engagement" Really All That New?

I believe there is validity to Geoffrey Moore’s notion that content management is moving away from “systems of record” and toward “systems of engagement

Steve Weissman's profile image



Blog Entry
Stop thinking in silos

In today’s discussion on the future of the ECM industry, terms like ‘Systems of Records’ versa ‘Systems of Engagement’ are often discussed

Andreas Engel's profile image



Blog Entry
Blacksmiths and Cars: John Mancini's Info360 Keynote

AIIM's president shares his thoughts on the ever-evolving content industry and why paper-based policies are holding you back. Info360 Keynote by AIIM President John Mancini View more presentations from John Mancini #systemsofrecord ...

Bryant Duhon's profile image

Blog Entry
Borderless ECM: Addressing the Fragmentation Problem (My AIIM Webinar)

It’s primarily the outcome of the explosion of “systems of engagement”. “Systems of engagement” (SOE) is a useful popular term to distinguish the collaborative and social technologies from the older “Systems of record” (SOR) that most of us in ECM are familiar with

Richard Medina's profile image

Blog Entry
In Search of the History of Algorithms*

I’m enjoying a closer look at the history of algorithms development in electronic records management systems...Some of the excerpts herald today’s lessons learned from ERMS implementations

Mimi Dionne's profile image