AIIM True North would like to invite you to a webinar on December 3, 2020 at 12PM ET. The presentation will discuss the jurisdictional risks when using social media and creating content. Note that if you are a CIP, then you will earn 1.0 CEU for attending this webinar. Title: Social Media...
12-03-2020 | 12:00 - 13:00 ET
The benefits of providing self-service, community-oriented support to customers and partners in an externally-facing context are broadly recognised - helping to improve the level and speed of service that people have access to, while reducing calls to the helpdesk and lowering organisational...
What collaboration technology is used within your organisation? It's highly unlikely that you will be able to answer this question with just one word. "Collaboration" means so many different things to different people, and as a result most of us use several - or even many -...
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One of the greatest benefits of improving collaboration within your organisation is the positive impact on employee engagement, but the hype and overuse of both these terms - "collaboration" and "employee engagement" - means that it's not always obvious quite what this means in practical...
At the 2014 Microsoft Worldwide Partner Conference, CEO Nadella shared a new vision for the company with a focus on platforms and productivity. For those of us within the SharePoint community, this change of focus was already well underway. With the release of SharePoint 2013, it was announced...
Earlier this week, I published a blog outlining my top 5 social collaboration vendor trends for 2016 , with number #4 focused on the continued investment by collaboration vendors in providing integration with other technologies, in three particular areas: It's an area of...
It's widely recognised now that successfully improving collaboration within an organisation doesn't happen by itself ; while social collaboration technologies might share some common characteristics with public social networking services like Facebook and Twitter, you simply aren't going...
The "Enterprise Social Network". It sounds like a big company solution, doesn't it? A way to connect your many thousands of employees spread across the globe, a way to highlight duplication of effort, and enable more streamlined communications, particularly closing the gap between leaders...
A major area of debate and concern for organisations considering how to establish, grow and manage an online community is the importance of the community manager, and what exactly the role entails. As a general rule, every online community should be allocated a facilitator or community...
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