But many CIOs are concerned with the impacts these tools will have on security, support and maintenance costs, and end user productivity. These are all valid concerns, but making the connection between social tools and personal productivity might help sell them on the idea
One of the most popular presentations I give at various SharePoint events around the world attempts to illustrate the correlation of metadata, the increasingly prevalent social computing tools we use within the enterprise, and our efforts to track, measure, and improve productivity. My argument is simple: metadata is at the core of every enterprise social tool, and social computing are the key to improving productivity across the enterprise
There are some "universal truths" that should be considered as you begin planning your metadata strategy: Metadata is fundamental to making social, knowledge management, and collaboration (certainly document management) work The business dynamics of how Information Workers capture, consume, and interact with data are changing Social tools are just another layer of the search experience Organizations don’t understand, much less track and measure, user productivity Three of these four points are clearly visible within SharePoint's social features, all of which center around keywords and metadata -- and can take advantage of your organization's taxonomy structure
With the release of SharePoint 2013, it was announced that all innovation would be focused on the cloud first, and that Office 365 would be at the forefront of the productivity strategy. In a memorandum to employees in July 2014, Nadella stated: “Productivity for us goes well beyond documents, spreadsheets and slides. We will reinvent productivity for people who are swimming in a growing sea of devices, apps, data and social networks. We will build the solutions that address the productivity needs of groups and entire organizations as well as individuals by putting them at the center of their computing experiences. We will shift the meaning of productivity beyond solely producing something to include empowering people with new insights
I believe the next step in social productivity should closely match the way we work today
Companies that have made it to the "rationalized" or "dynamic" levels of the spectrum (see associated chart here: http://tinyurl.com/399s8lc ) are the first to attest to the dramatic effect these tools have had on productivity and revenue gains
I think this is an important question, and part of the increasingly business relevant "social productivity solution" discussion within ECM, SharePoint, and digital records management, in general
By personalizing your experience, you help organize whatever app or platform you're using to better fit the way in which you work, improving productivity and aligning the platform with business systems and processes
Tweets and information from Facebook for example can be collected by the solution based on queries or account information and preserved in a eDiscovery data repository
While ‘System of Engagements’ are exactly what companies need to implement to improve collaboration, productivity and e ngagement of their employees to become more successful on what they are doing, I believe that companies and the ECM industry need a more radical shift in their thinking in order to improve IT ‘s contributions to companies overall business success in the market: IT needs to stop thinking in silos
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