Governance has never been, and will never be a fun topic...Lack of Drivers A driver needs to exist for content governance to become a focus for a team or individual
Today, AIIM hosted a tweet chat, tag #ECMJam, to discuss Content Management...This isn’t just governance and the control of content...How important is governance for Enterprise 2.0?
Any information governance policy that has content management under its scope needs to include social as part of its jurisdiction
Business social media and collaborative solutions are designed for contextualization of actions and content (structured and unstructured) around the projects with automation of some processes. It also represents from the point of view of information governance, and more generally of information management, a solution fully under control!
I am pleased to announce that AIIM has just introduced the AIIM Social Media Governance Practitioner course. This course covers the processes, roles and responsibilities, and instruments required to successfully bring social media into the organization's governance framework for compliance, legal and regulatory requirements, and best practices for information management. There are specific courses for Facebook, Twitter, and LinkedIn as well as a lot of broadly applicable content
In my last post I talked about some of the unique considerations social media brings to governance generally and policies in particular
The foundation of a good governance program is the policy...This has significant implications for governance including how to access the content and different privacy considerations in different jurisdictions
Most organizations go to great lengths to ensure only the right people have access to certain content, and that the content adheres to sometimes very strict industry and regulatory standards
Enterprise Content Management (ECM) as a category has been so much about the organization of content across the many data silos, but ECM has become yet another data silo, as identified by AIIM CEO John Mancini in his most recent CMSWire article Digital Chatter, Information Overload, and How to Get it Under Control
Our content strategy isn't as complicated at the moment but we still have issues with authorship
I want to expand a bit on my previous post and start with an overview of governance in the social media era