In the evolution of the enterprise application, social computing is quickly becoming the de facto method for search. I would venture that most administrators do not fully understand the underlying metadata, taxonomy, and data governance issues within SharePoint that are associated with social computing solutions. Managing social computing in SharePoint follows the same rules and best practices of the rest of the platform, requiring governance around permissions, usage and activity, storage, and ongoing auditing. But the most difficult part of building any social computing strategy is translating end user requirements into achievable and measurable actions that help you meet your business objectives
At least based on some of the headlines … Yammer Agrees to Sell Itself to Microsoft Microsoft mulling $1 billion Yammer buy There will be and has been a lot of speculation about what this means for Microsoft, for Yammer and for the Social Computing community
Within the context of SharePoint are the building blocks of an enterprise social informatics shift, helping you to shape your environment to meet the needs of your evolving end users: metadata and taxonomy, service applications, social computing features, and the first steps into mobile
I saw this tweet come across the interwebs this morning and think that it perfectly encapsulates the level of dialog surrounding social computing: "The message and mechanics are absolutely crucial in making social media a success!
An information professional could be an IT professional tasked with managing customer data or Web content; a records manager responsible for ensuring information management compliance in an era or social, mobile and cloud computing; or a consultant responsible for implementing collaboration and content management solutions
And while the majority of e-communications remain email, the bigger concern is all of the “chatter” that results from the various forms of social computing now available to its employees – most of which is generated, viewed, or updated outside of the firm’s firewall on various hosted services and websites
When the word “social” is used in a conversation with the average enterprise user about computing or software, it typically invokes two reactions
Refuse to recognize the power of social computing. Block out the mental pictures of productivity-killing Facebook and Twitter escapades, and recognize that social computing is much more than these consumer-driven technologies. Social computing is another layer of the search experience, helping put content and ideas (and innovation) in context to the running dialog within your organization
For most businesses, anyway, the bandwidth required is there, as is the (personal) computing horsepower, so the trend should only just accelerate from here
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