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SharePoint as a Service and a Solution (SPaaS)

SharePoint as a Service and a Solution (SPaaS) As the Information Age reaches a new level of maturity, many organization are finding that the data and content they have been storing, both physically and electronically, have become both an immense administrative burden as well as a security...

Errin O'Connor's profile image

Blog Entry
The Self-Service Approach to Collaboration

IT Departments are used to multiple requests for support. And these requests run the gamut from desktop support to connection issues. All too often appeals for certain reports are included in these requests. This means when a user needs some data as a report or to create a report, IT must get...

Christian Buckley's profile image


Blog Entry
The Golden Age of Cloud Services

We are in the midst of a transition within the content management and collaboration space, and the rate of change is only accelerating. There are so many moving parts, so many big bets being made -- from cloud-based software distribution, identity management and storage, to the federation and...

Christian Buckley's profile image

Blog Entry
Skip the coffee! Go directly to Orlando!

There is a lot of buzz around this year’s Service Provider Executive Forum . Most of it is very positive but there are a few members of our community who have reached out to me to ask what is different this year and why the price increase from what they had paid a few years ago. Well...

Bob Zagami's profile image

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Next Week โ€“ NOLA

Next week I will be giving a presentation at the AIIM Conference titled “Four Fried Chickens and a Coke.” If you are too young to get the reference, find a way to watch The Blues Brothers and think about the mission. Not the music, the jokes, the slapstick comedy done with cars and...

Daniel Antion's profile image

Blog Entry
The Utopian Hysteria of the IT Chargeback Model

It has been tried over and over again, and in most cases it has failed. Many IT organizations want to find a way to show a return on investment (ROI) for their IT and project management activities, often foraging into some version of a chargeback model without understanding the fieldwork done by...

Christian Buckley's profile image

Blog Entry
Service Bureaus: The Unheralded Heroes of Our Industry

I just spent three days with a group of people who are dedicated, smart, hard-working, knowledgeable, and all the other superlatives you can think of – they are the people who own and work in the document management service bureau industry. These companies take in your business documents ...

Bud Porter-Roth's profile image

Blog Entry
How Does Enterprise Content Management Work as a Shared Service?

In July, the Center for Digital Government released the results of its 10 th annual digital counties survey . Not surprisingly, the survey revealed that county governments are focused on using technology to cut costs and improve service delivery. One key strategy for achieving these goals is...

Meghann Wooster's profile image

Blog Entry
Your killer SaaS app

Is your SaaS value proposition convincing enough without automatic data entry? Imagine you’ve just created the next ‘killer’ Software as a Service (SaaS) app and you are absolutely convinced your new software service is going to revolutionize a particular industry or solve...

Kevin Neal's profile image