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The BA and the Shiny Objects

A few weeks ago I was approached about working with an organization to help them put together a new SharePoint 2013 site to replace the one they currently have (SP2010). The business unit that approached me is responsible for engaging with stakeholders when the company wants to build...


Blog Entry
Sometimes Less Is More

It’s human nature to want more. We want new cars with all the options, home electronics with all the latest features, houses with more rooms and bigger kitchens. Let’s face it, we all want to show off every once and a while. After all, we’re human, right? But, how many of us use all the...


Blog Entry
Don't Forget the Hardware in Your RFP!

I’ve spent a lot of time recently with my head buried in clients’ EIM/ECM/BPM software business requirements and vendor selection criteria, and it’s been fascinating in the aggregate to see when – and whether – in their RFP process the hardware side of the equation...

Steve Weissman's profile image

Blog Entry
SharePoint as a Service and a Solution (SPaaS)

SharePoint as a Service and a Solution (SPaaS) As the Information Age reaches a new level of maturity, many organization are finding that the data and content they have been storing, both physically and electronically, have become both an immense administrative burden as well as a security...

Errin O'Connor's profile image

Blog Entry
Don't Blame SharePoint

By accident or by design, I’ve managed to steer clear of MS SharePoint (SP) centric Enterprise Content Management (ECM) deployments until a few weeks ago. However, even though I’ve only been on the periphery of SP, I’ve never been of the opinion that all the SP implementations...

Chris Walker's profile image

Blog Entry
Avoiding the Inevitable Social Silo

In an article for MarketsForGood.org earlier this year ( Avoiding the Silo Gap ), I wrote about the tendency organizations have to build out data silos around business units (sales, marketing, support, engineering) and, even within these business layers, around specific roles (project management...

Christian Buckley's profile image

Blog Entry
What I Learned Hanging Out with Non-SharePointers

Not surprisingly, I attend a lot of SharePoint events around the globe. For those unfamiliar with the SharePoint Saturday phenomenon, I believe I still hold the title of most SPS events attended in a calendar year at 18, and presented at all of them. Add to that just about every other major...

Christian Buckley's profile image

Blog Entry
Governance, Culture, and Capability

No offense to all of my friends who work for consulting companies, but technical consultant are a dime a dozen. You'll find them on every social network, sharing their knowledge and professional adventures, reliving their greatest triumphs in handy top ten lists and step-by-step do-it...

Christian Buckley's profile image

Blog Entry
What We're Thinking When We're Asking You About ECM

This post isn’t groundbreaking but it may be useful to you. Here are the kinds of questions I ask our ECM clients when assessing their ECM requirements. Use it as a starting point, a checklist, a sanity check – or just tell me how I’ve missed the mark. There are two sets of...

Richard Medina's profile image

Blog Entry
7 Best Practices for Workflow and BPM

Whether you rely on the workflow you get with an ECM suite or on the heavier functionality of a BPM product, I recommend these 7 best practices. Some of them may be new to you – like how you should plan to fail, avoid razzle dazzle, and apply the 3 Year Rule. 1. Always design to...

Richard Medina's profile image