Output=print – right? Wrong! These days it can be email, PDF, Web, mobile, SMS, or even Twitter. Customers want to send you stuff in a multi-channel way, and they also want to receive stuff from you on their channel of choice. But each communication must be consistent, compliant, and...
In What Should You Do with Your Legacy Archiving System? , I offered a simple procedure for helping you decide what to do with your archiving systems. In this post I provide a quick overview of the three general solution options you have for archiving: Option 1: a High-Volume...
Innovation Inside - Email on the Edge The Technology Lever Deloitte’s Center for the Edge recently published the 2011 Shift Index, which confirms an unsettling long term downward trend: publicly traded US companies show a 75% decline in Return on Assets (ROA) from 1965 to...
An old Chinese curse is said to say, “My you live in interesting times!” By my calculation, we already do, but not in the ways you think. Three weeks ago, I’m talking to a bunch of e-forms VARs to help them understand the broader context into which their offerings fit....
Just a few days into November, and my local Target Store has shifted into a Winter Wonderland…it’s that time of year again. The holiday shopping season is here and Black Friday is quickly approaching. It is also time for me to start thinking about what to put under the tree for my...
There is no longer a day, a conference, a note, which refers to the enterprise 2.0 and the tremendous changes that will made from collaborative applications, augmented reality, production in the cloud, etc.,. Beyond the enthusiasm, we must "keep a cool head" and we...
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