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According to the   European Commission’s Artificial Intelligence for Europe , “Artificial intelligence (AI) is already part of our lives – it is not science fiction.” From smart speakers to customer service, AI has found its way into our homes and businesses. One area of business where AI use is emerging is records and information management [RIM]. As opportunities to use AI in RIM increase, what privacy implications, what unnecessary classification or retention, and what laws or regulations can information governance and privacy professionals expect to find in the future? As the amounts of data increase, so does the headache in trying to manage such data. ...
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How to Use a Records Management Program to Sustain Business Operations We are living in unprecedented times. People and businesses worldwide are having to adjust their daily routines and navigate new ways to do business. Consumer spending has drastically declined. International travel is at a standstill. Both small businesses and multinational companies have temporarily shut down, instituted furloughs or layoffs, or quickly restructured to company-wide telecommuting to deal with the new and rapidly changing environment. Whatever position your business currently finds itself in, a records management program can help your business find a way to be productive again. ...
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Thirty years ago, this November, East and West Germans began crossing the Berlin Wall after the German Democratic Republic (GDR) announced that East German citizens could freely visit West Germany and West Berlin. Within a short amount of time, both Easterners and Westerners started tearing down parts of the Wall, symbolizing the subsequent wearing down of the GDR. [1] With the 30 th   anniversary of the fall of the Berlin Wall coming up in a few weeks, it seems fitting to view the recent rise of European General Data Protection Regulation (GDPR) sanctions issued by the Berlin Commissioner for Data Protection and Freedom of Information (Berlin DPA). Germany, ...
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The effect of the word permanent “is rarely pure and never simple” [1]   when it comes to records management. In the post-GDPR world, how you interpret and implement the word “permanent” into your retention schedule—as either a long-term retention period [2]   or a hardcopy format—could cost you significantly. The Association of Records Managers & Administrators (ARMA) defines a permanent record as “determined to have sufficient historical, administrative, legal, fiscal, or other value to warrant continuing preservation.” [3]   But what exactly does continuing preservation mean? Does it refer to the period of time you are supposed to retain information, ...
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On May 26, 2020, the European Union enacted new regulations concerning medical and in vitro diagnostic devices—a move that should cause manufacturers, clinical trial sponsors, investigators, and other regulated parties involved in medical device development, manufacture, and distribution in the EU to take notice. These new regulations replace existing directives and bring about many changes, including important changes to records retention periods. Medical Device Directive 93/42/EEC has been replaced by Medical Device Regulations (EU) 2017/745. This regulation applies to both implantable medical devices and non-implantable medical devices. In Vitro Diagnostics ...
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Businesses in the United States and around the world are currently operating in unprecedented times due to COVID-19. Many businesses have had to become innovative and flexible. Possibly one of the biggest changes to how businesses function from day-to-day is the large number of employees working remotely. Remote work is not new, but many businesses have had to figure out how to transition their employees to working remotely. This transition brings many challenges, but one of the challenges that might be overlooked is document management. Regardless of where you work, at home or in an office, it is important to have a document management policy in place and ...
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In today’s day and age, many companies have converted to electronic or paperless systems, however, businesses still have old paper records that need to be retained and accessed. Despite this move to electronic records systems, the task of determining how and where to store these old or inactive records is not new to businesses. Keeping and managing inactive records can be costly and time-consuming, and oftentimes where an organization stores these records is a big consideration and can be a hassle. First, let’s define what an inactive record is. Inactive records are records that are not used by an organization on a day-to-day basis but must be retained for ...
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Discovery: the act or process of discovering. [1]   In a lawsuit, discovery is the process of sharing information that is relevant to a particular legal action or proceeding. With the rapid growth of technology and electronic data, the discovery process has evolved to include a new way of discovering information: electronic discovery or “e-discovery.” Why all the buzz about e-discovery? Computers are being used now more than ever by families, businesses, lawyers, doctors and even the courts. Computers allow us to work more efficiently, cut costs, communicate and store large amounts of data. It is important for a business to be able to quickly review and extract ...
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Meet our first member spotlight for the year 2021!  Shukra is a Governance Manager at Cummins, Inc.  He's looking forward to one thing we may all have in common and that's the COVID vaccine! Name: Shukra Kichambare Position: Information Governance and Privacy IT Manager Company: Cummins Inc. Where do you live in? Columbus Indiana How long have you worked in information management?  5.5 years What does your work entail?   As the Information Governance Manager, my work focuses on defining how we manage information from cradle to grave, from creation to archiving. This includes overseeing the design, development, and ongoing management ...
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Lorelei wears a few hats!   She's very involved in AIIM's WIIM program as well as a coordinator on the new Digital Ethics community.   In addition to her involvement in our AIIM community, she has successfully added a few more accolades to her resume this past year.  Check them out below.  Way to go Lorelei, please congratulate her here! Name: Lorelei Chernyshov CIP, IGP, MSLS (data privacy and cybersecurity) Position: Assistant Vice President of Information Governance, Technology Risk and Cybersecurity Company: Merrick Bank Where do you live in? Salt Lake City, Utah How long have you worked in information management?  25 years What does ...
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Achieving business growth through an effective marketing campaign requires paying attention to certain critical components. For instance, content is at the heart of a campaign and it is vital to know how to use it strategically.  SEO is important to drive organic traffic and social media marketing helps to build relationships with customers. All of these aspects working together can drive the success of a campaign.  1. Campaign performance insights Marketers need to know exactly how their campaigns are performing. Otherwise, they may keep investing in channels that yield poor pipeline and revenue. When they know what drives success, they can allocate ...
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Shawn has graciously shared his knowledge with us on a few occasions.  He presented at AIIM20 as well as lead a recent AMA for us on Microsoft Teams.  If you have not met Shawn and want to introduce yourself please do so here ! Name:  Shawn Acheampong Company:   Tumii Transformations Inc. Title:  Founder of Tumii Transformations Inc. and Digital Transformation Accelerator   Where do you live? Toronto, Ontario, Canada How long have you worked in Information Management? More than 20 years across industries from Government, Energy, Banking and Consulting in Police, Government, Retail, Engineering and Non-Profit (church) What does your work entail? ...
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There are many online services for file compression, but if you are constantly working with large documents, it may serve you better to invest in a tried and true solution. Here are 5 reasons to utilize document compression software: Better for sharing Compression software can reduce black & white image file sizes by up to 10X, and up to 100X for color images). This makes them much easier to email and transmit, as they will take less time to upload. Email attachment size limits can also quickly become frustrating, especially for paper-heavy industries such as legal and insurance. When you often have to work with large documents, it’s unsustainable ...
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Meet your AIIM peer Joan Darkortey.  Joan joined AIIM in January of 2020 and attended AIIM20 where I had the pleasure of meeting this very diverse woman.  Joan is a very busy young lady as she actively serves on the Diversity Advisory Council (DAC), OAS Division D&I Team, and served as Co-Chair of Blacks United In Leadership Development (BUILD) ERN from 2016-2018 while managing her role as a Senior RIM Analyst.  You can find Joan in the community here .   Name Joan Curran Darkortey, EMBA, CIP, CLSSGB Position Sr. RIM Analyst and Consultant Company   Federal Reserve Bank of Atlanta Where do you live in?  Atlanta, GA How long have you worked ...
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Innovation in the Corporation: An IT service provider and an air conditioning and heating technology company demonstrated flexibility and openness to modern approaches to information management. The young Alzenau-based company avato cooperates with the University of Applied Sciences in Munich and together they drive digitisation in two global corporations. Outdated approaches in the form of digital bookshelves will be replaced by innovative, intelligent information management within 3 months. [ Read the full article   or continue reading the summary in the following.] Analysis and Metadata Model The students started the project by   analysing and evaluating ...
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Meet Maria Richardson, Records Manager at Patterson Belknap Webb &Tyler.  When not working, Maria has an interest in photography as well as being a dance instructor.  If your interest is the same, maybe Maria can help with some amazing dance moves:)  You can find Maria in the community here ! Name : Maria Richardson Position : Records Manager Company : Patterson Belknap Webb & Tyler, New York NY Where do you live in ? Linden, NJ, just a 45-minute train ride out of NYC. How long have you worked in information management ?  I've worked in Information Management for over 30 years  What does your work entail ? My job entails management of the ...
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If you’ve been in the business of Information Governance for very long you have likely seen many debates or discussions about the best way to do retention scheduling. Common considerations include the ideal size, big buckets vs. small, departmental vs. functional, knowing and applying the appropriate laws, etc. After much time and toil, you may even have created the perfect records retention schedule. You received sign-offs, trained key users, and published it. Congratulations! One year later, during your planned review, you find few, if any, are actually using it. How could that be? It has the perfect number of categories, flows logically, is backed up with ...
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If you weren't able to join us today for our Tribe Talk with  @Jill Stelter , no worries!  The recording is in the library for you to view.  I've had several members reach out with great gratitude and some that we're unable to attend the Tribe Talk asking for the recording.  The recording is in the library here https://community.aiim.org/viewdocument/tribe-talk-jill-stelter-having?CommunityKey=0594b29e-595f-4c42-9609-1a75cf04f5d8&tab=librarydocuments&LibraryFolderKey=565fc2ae-1719-4a59-a3c0-e5e676431825&DefaultView=folder . Join us for our next Tribe Talk with our very own @Devon McCollum  on August 20th at 11:00 am eastern.  Devon will share ...
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Your physical environment has an impact on your mental wellbeing and anxiety is a common mental health condition experienced by many people today. There are some changes you can make in your home that could help you feel calmer, reduce your stress levels and even reduce some of your symptoms.  Bring in some plants Spending time in nature is known to reduce anxiety and bringing plants into your home is one of the best ways to decrease stress levels. Whether you have space for a whole variety of potted plants or only have room to grow some herbs on your kitchen window, bringing greenery into your home will have a positive effect on your mind and body.  ...
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Deciding to outsource your manufacturing is a leap of faith, more businesses than ever are electing to take. By hiring another company to make parts, assemble products, or make them from scratch, a company can save a lot of money and have more products on hand to sell. The benefits of outsourcing your organisation’s manufacturing The primary reason business owners seek to outsource production is cost-cutting. It helps the company convert fixed costs, such as labour, into variable costs, thereby reducing spending. Additionally, outsourcing can lead to more efficient production processes , meaning that the company’s product output increases, making ...
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