At the same time, the concept of complete user freedom and BYOD—any device, anytime, anywhere—is liberating yet also scary...Is it even possible to balance user productivity with enterprise control?
:-P My snarkiness to one side, I do appreciate your article -- particularly the idea of finding a cloud solution that addresses user desire...La la la!" Addressing user desires, instead of forbidding or ignoring them, is the ideal approach
Increasingly, users are asking for access to content repositories from mobile devices, such as phones and iPads...It’s a purpose-built application for a mobile-access device, designed around an optimized user experience for locating and viewing content
In other words, think of real world scenarios and carefully consider the user experience of capturing information. The ultimate success, or failure, of the entire system can depend on whether users themselves feel comfortable with the capture experience
I would never build out a feature-rich spreadsheet-type application for the mobile experience, although there is plenty of room to expand the two simple app features and allow the user to quickly snap a photo and then walk through a form to complete each entry and attach the photo
The caching function also requires the user to know what he needs in advance, and to have already visited the content...This is especially inefficient when users only need access to specific pages
If well managed it can actually even be an advantage since an application that is regularly maintained will show the users that the developer is investing heavily into the app, which the users will appreciate. You should therefore plan for evolution in the user interface, meaning that you will probably want to leave some room in the user interface or plan a recurring budget for application design instead of doing it in a one-shot manner
Remember when the web was an awful user experience compared to just about the only thing the web ran on, i.e. a fully capable computer...Still, I know that providing the users of my apps with an experience that they expect, was difficult
Someone voluntarily created an entire instruction manual for new users? Dozens of people volunteered to be the welcoming committee for new users, greeting them and offering to help? Dozens of people took shifts to be online and act as an ad hoc help desk for other users?
There are proven productivity increases that organ izations with a BYOD policy have realized and ROI that comes with empowering users...Enforcing a policy, where possible, that makes the user who is requesting the ability to use their own device (i.e
This in turn increases the value of the ECM tools to organizations while providing value to users through increased productivity