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How to choose the right metrics for proving ROI of electronic records management

In a three-part post we will take a look at the vital role of metrics in monitoring the performance of your RM program and demonstrating the ROI of your electronic records management system. It has always been a challenge for records and information management (RIM) professionals to...

Ross Nepean's profile image

Blog Entry
5 Critical Steps to Planning your SharePoint Information Architecture

If you want to successfully implement SharePoint in your organization, then you need to clearly define and manage your information architecture (IA). There are a number of things you need to do to define your SharePoint IA and here are five critical steps to ensure you are on the right track. ...

Steven Pogrebivsky's profile image

Blog Entry
Can Records Change?

This time, the title is actually a question, and it’s one that we are dealing with right now. We have resolved the issue, but I’m not sure that we fully understand the subject. We resolved it the way companies often resolve things, we played it safe. If you have read either...

Daniel Antion's profile image

Blog Entry
How do you spell IP?

How do you spell I.P.? IP is a system problem if you're steeped in process. There are all kinds of hard stops and high boundaries for containing what the organization knows in order to perpetuate its revenue streams. Some say it's over-architected and constraining. Others...

Marc Solomon's profile image


Blog Entry
The Migration Email No One Will Get

Is 2011 just another synonym for moving in your shop to SharePoint 2010? Have you been in stealth mode all along? Or have you put yourself on the line? That's right. Announced the move with a drumbeat of confidence. Fingers firmly crossed. Well, if you're still in pre-announce mode...

Marc Solomon's profile image

Blog Entry
An Extra Set of Brains

One of the slamdunkiest decisions I've made as an ECM manager is to hire summer interns. I trade on the attraction of my adopted industry (management consulting) to enlist the help of grateful and mostly gifted foreign nationals in the U.S. for the first time. Their eagerness to join forces...

Marc Solomon's profile image

Blog Entry
Using Managed Metadata from another farm in your My Sites

Maintaining a central term store has obvious advantages, but using that term store for your User Profile Service (and hence the data in your My Sites) isn't exactly straight forward. The basic steps are 1. Make sure the User Profile Service is running correctly on the consuming farm....

Michael Doyle's profile image

Blog Entry
The Adjacent Possibilities of SharePoint 2010

In a recent issue of Wired Magazine Kevin Kelly and Steven Johnson ruminate on Where Ideas Come From with a knowing glance towards the arc of innovation -- especially factors pushing on the cultural shifts needed to catch up to ideas ahead of their time -- trajectories triggering the...

Marc Solomon's profile image