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Top 5 Excuses for Sticking with Paper Documents

About a week ago, I had a nice conversation with two other AIIM Expert Bloggers Chris Walker and Chris Riley about some of the crazy excuses we've heard from people for sticking with cumbersome, often physically painful, forms and antiquated paper-based processes. Based on our...

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Take the pain out of meetings when you automate your meeting minutes creation

Meeting minutes from public entities like city councils and public universities provide citizens with almost floor-to-ceiling windows of insight into the goings-on of tax-payer supported efforts. Problem is, elected officials and those working on our dime are prone to pulling the shade, allowing...

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Enable FOIA requests and government transparency through citizen self service

Freedom of Information Act (FOIA) requests help to keep our government transparent. Well, they’re the best tool we have at least. We found some compelling issues on this topic down in Raleigh, NC’s News & Observer , in an article about a state law that would limit the reach of...

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How to conduct a needs analysis for electronic forms

One of the best ways to analyze and refine your electronic forms projects is to conduct a brief needs analysis to determine what forms are targets for optimization and which can be eliminated or discarded. At their core, most paper forms represent business processes, for example, applications. ...

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Celebrating World Paper Free Day

Now that the inaugural World Paper Free Day has come and gone, I'd like to share with everyone the presentation I gave at the AIIM Los Angeles Chapter event. My goal was to educate people on how to rethink paperless by focusing on the cause, not the symptoms of paper based processes....

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The Art of Capture, Step 2: Convert from Paper to Electronic Forms

Part two in a series that examines the process of electronically capturing in Web-based forms the information trapped in today’s paper-based processes. As Sun Tzu says, “Success in warfare is gained by carefully accommodating ourselves to the enemy's purpose. By...

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