In true social media fashion, here’s a little more about me in 140 character snippets: My inspiration for Enterprise 2.0 occurred when I first started using the Intelligence Community’s internal wiki, Intellipedia I was one of the first community managers for Booz Allen’s implementation of hello.bah.com, a behind-the-firewall Enterprise 2.0 platform It’s not about the technology, but what the technology enables Telling me that I can’t do something without explaining why not is a sure-fire way to get me to try to do it anyway I don’t maintain personal and professional personas – I’m Steve Radick whether you meet me at a meeting or at a bar I never cared for the seemingly arbitrary way power was distributed on an org chart – I think that’s one reason I like Enterprise 2.0 Transparency behind the firewall has allowed me to sidestep many of the political in-fighting that occurs when starting something new If I’m a successful social media consultant, there will be no need for me in a few years because it will just be something people do Successful social media initiatives are driven by the person, not the position I enjoy sitting down and talking with people just to get new ideas, not because I’m making a sale or because I have to Chris Brogan and Gary Vaynerchuk have been the inspiration behind much of my presentation and writing style I only cry at sports movies – you try to watch Rudy or Field of Dreams without tearing up!
But even if community managers excels at enabling some kind of social dynamics they can't address all kinds of needs alone. They have no legitimacy to address execution related issues that need in-the-flow social activities. That's managers' call. Managers have to ensure their staff will achieve expected results
Just because you’re the boss/team lead/project manager doesn’t mean people have automatically subscribed to everything you do and are waiting with bated breath for your next post
He's blogged recently about his vision of community engagement, role of the manager, and how success can be measured
” And right away, we got push back: “I’m not a project manager, I’m a marketing manager.” Or“Yeah, I know my job title is business analyst, but I’m more of a data manager in practice.” Here’s the mistake I made: I didn’t design the communities around people
She was selected as one of the Top 25 Information Managers in 2011 by Information Week magazine
Some popular push techniques available for use include RSS feeds, digest emails, and community manager crafted newsletters. In addition, the presentation of content has a high degree of influence on what content is read. Content managers and community moderators need to have the ability to control the “featured” content on the home pages of the main knowledge portal, communities, intranet sites, etc
One of the factors that we need to integrate into any type of social media that is to provide business value and interest inside of an organization is a carefully chosen group of community managers and gardeners, but probably also some easy to use and effective social voting
Unfortunately, as many have already discovered and many more will continue to discover, successful communities are dependent on many variables, from the accessibility, speed, and reliability of the technology to your community managers . Despite the newsletter articles, blog posts, press releases, and conference presentations, many "communities" are nothing more than a new version of the same old Intranet, only with shinier tools
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