Capture: The ideal application for Cloud As I was brainstorming on a topic to write for this blog, I was inspired by Bob Larrivee's latest AIIM community blog entitled "It Came From The Cloud” ( http://www.aiim.org/community/blogs/expert/It-Came-From-The-Cloud ) where he asked some simple, yet thought-provoking questions
For the greater part of the last decade there has been consolidation among ECM vendors and this has been championed by the business community for the most part because prior to this consolidation we had information separated throughout our organizations. Application X doesn’t talk to Application Y prior to consolidation. Afterwards they are owned by the same company and made compatible or Application Y is replaced by an offering by Application X. As there is a shift to the cloud with innovative applications like box.net, dropbox, etc. are we simply recreating these same information silos?
The who’s who of mobile service providers, device manufacturers and application developers came out West for the annual CTIA Enterprise and Applications Conference
When considering a cloud file storage application for your business, there are a number of questions to be considered as part of the initial planning for the site
The downside to a configurable solution is that the application parameters have been set by the vendor and you cannot “customize” the application yourself or add new attributes to an application
Is storing files in a cloud storage application collaboration or is it just a smart FTP site?
The IT functions most frequently outsourced were, Application Development, Web and Mobile Development, Application Hosting, App Maintenance and Data Center Operations. Application Development is the leading category, with 46% of the respondents already outsourcing and 30% planning to increase offshore hiring. 36% of these companies are using consulting firms while 40% are hiring contractors to augment their staff. Another 39% are turning to outsourcing for help in Web and Mobile Development, specifically for front-end developers and those that specialize in Android and iOs Applications. 22% of these companies use service providers while 18% rely on consulting firms and 16% use cloud-based service providers. Of the 200 respondents, 28% have also used IT outsourcing firms for the hosting of applications that they use, seeking software developers and online staff to serve as consultants in the use of Salesforce and Eloqua. IT online and offshore staff are also being employed to provide assistance to for application maintenance. 19% of those surveyed have utilized consulting firms to acquire systems analysts, developers and admin for this
Smart phones now feature larger and more responsive touch screens, and camera capabilities are becoming the norm. Applications that were previously not possible can now be offered very cost effectively
These are all examples of hosted applications. What is somewhat unique about hosted "cloud" applications, as opposed to traditionally hosted applications, is that at their core most cloud applications offer industry standard communication protocols to enable a wide range of open interoperability
The mobile and cloud combination is a new phase in the ECM market as it represents real-time creation, real-time delivery, and real-time access to content. For mobile applications, the mobile device and the cloud platform become mutually inclusive. The capture device used is dependent on the application. Applications such field service, home healthcare, onboarding, and depositing checks may be handled with smartphones and tablets while other applications such as scan to cloud, transportation, and mortgage processing are better served with portable document scanners due to the need to process multiple pages and the need for image clarity. The value proposition with the mobile and cloud paradigm shift is first broadening the use cases for capture and ECM, it is extending what has been more of an enterprise application to the small business, and it is bridging the generation gap as for as the usability and relevance of ECM technology. Additionally, for many applications it is increasing the need for higher-volume production scanners to handle the residual or supporting documents
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