Business Process Outsourcing has transformed how many organizations have leveraged economies of scale in second and third world countries to create cost savings opportunities for burdened processes
Business process outsourcing in India is a $20 billion industry that is forecast to grow 12-15% over the next year. The Indian share of global BPO outsourcing is estimated at 37%
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There is no secret about the reason for the healthcare sector to increase focus on content, records and process management. Mandates from the Obama Administration and Health and Human Services (HHS) have changed the landscape for information practices and now healthcare providers and all of those associated with healthcare must comply
All too often folks look at process as being a series of events that can be documented on a flow chart, without consideration for the content associated with the process
How can OCR be used to improve business processes? Let me count the ways…actually, that count could fill volumes and is far too much for any single blog post
For those who watched the Lions play this past Sunday, what you heard and continue to hear was how the process of what once was considered to be a touchdown catch, was not finished
Microsoft has done some brilliant marketing around SharePoint, they’ve managed to manipulate the very software approval process at many large organizations
Here are examples of ways to capitalize on collaboration for business process improvement: #1...Successful collaboration across global silos applies to business process improvement as well
The Bad We never take the time to step back, especially with our most familiar processes. Just as the golfer, runner and tennis players have developed their strokes over the years we have developed ours with our most familiar processes and we implicitly view these processes as a given. There is danger in this, as our business world evolves, along with our processes. When a solution is needed for a very familiar process we are quick to construct a technical solution to deal with the issue, without ever stepping back and asking if the process itself is in need of adjustment
First you have to understand the flow of your process throughout the organization
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