Paper is here to stay. Despite the long-predicted promise of a paperless business, every enterprise continues to generate, receive and process large volumes of paper documents. Almost every enterprise across multiple industries struggles with at least one paper-intensive, document process...
This post provides a crisp overview of ECM for AP processes and offers some advice about your AP roadmap. I often use Accounts Payable (AP) processes as a measuring stick to see how ECM will fit an organization. It’s true that AP processes can be quite complex, embedded in a full...
In the early days of computing, there was a popular saying about the power of information technology. “People make mistakes,” the saying went, “but to really screw things up, you need a computer.” The fact is that IT services bring big benefits, from music and...
Here’s the reference model we use to explain how ECM works with ERP systems to improve Accounts Payable (AP) and other processes. The reference model here is specifically for AP but it can apply to many similar processes. It breaks the process down into 9 different activities,...
At a recent IAPP chapter meeting , I listened to a colleague describe the challenges of accounts payable. As manager of the finance department, she finds that all the great advances in communication are only making things harder. They still get 50% of their vendor invoices on paper but also...
Business Process Outsourcing has transformed how many organizations have leveraged economies of scale in second and third world countries to create cost savings opportunities for burdened processes. However, in light of rising labor costs, particularly in BPO mainstay countries like India, many...
At our user conference in July, we presented a few topics for discussion. The goal was to let customers share their experiences on implementing electronic invoicing and payables automation . It was a great discussion of the following topics: Internal Change Management ...
As a follow up to my previous post , Aberdeen just released a study titled, “AP Invoice Management in a Networked Economy” . It’s a great study to use as a benchmark in your organization and should give you an idea if your accounts payable automation is truly automation ....
We are back now to the wonderful world of invoice management and workflow . Just a quick recap on the why we do it: Enforce best practices and procedures Accelerate process cycle times by automating repetitive tasks Change business rules and logic...
Whatever happened to the paperless office? For many years now, the term “paperless office” has been touted as the future of a typical business environment (i.e., “someday there will be no paper…”). Well, it seems that “someday” has come and gone. ...