Normally, incidents are entered into the "Resolve System" by Help Desk personnel in response to a request or problem reported by business unit personnel
Have you ever seen the video where a guy in a cubicle (Office Space-esk) decides his computer software has put him over the edge? He takes his keyboard and gives the monitor a nice “wack” to nudge it into place after possibly not finding the right content or has maybe just had it...
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The guys, Tony, Brett and Mark and all their helpers did a fantastic job of putting on a great community focussed, free event
Do you prefer a train-the-trainer type strategy to possibly help lower the costs of ongoing training?
Does it help us increase revenues? Does it help us serve our existing customers better than we otherwise could?...But here Enterprise 2.0 can help
As I have worked alongside my colleagues at EPC Group (as they are really the ones that have helped perfect and rework these elements and I just get to take the credit here on AIIM's blog) in our SharePoint 2013 and Office 365 consulting practices, we have taken these "identifiable and repeatable processes" to drive the underlying methodologies, strategies and lessons learned that have stemmed directly from these initiatives executed within organizations of all sizes and from all business
" Keeping it straightforward is the name of the game here and when also talking in a "Custom Application or true AppDev situation for a Business Intelligence or Workflow related type efforts, this will help the "technical business analysts" who have to be able to work with the business and translate "business speak" into "technical speak" and an improved overall application development lifecycle and related end user testing or UAT prior to go live with any small bug fixes or updates. From an overall Information Architecture as well as underlying System Architecture Governance perspective, this will help project teams and organizations draw the "line in the sand" in conversations regarding Out-of-the-box SharePoint 2013 \ Office 365 | SharePoint Online capabilities and what they may understand as a true App or something they may have seen in their browser editing an Excel document via an Office Web App (or of course a custom .NET App that may have been "home grown" over time). -- Just a day after Microsoft launched its OneDrive cloud storage to replace SkyDrive , the tech giant has announced plans to rebrand its Office Web Apps to Office online
EBS shipped with Service Pack 1 of Microsoft Office SharePoint Server 2007 (MOSS 2007) and was specifically designed to help organizations (overwhelmed with rapidly growing SharePoint databases) redirect the BLOB content into another storage environment (like SAN or NAS or File Systems) to help reduce the load on SQL and ensure performance and scalability for SharePoint
Standardizing your IT infrastructure is nothing we can help you with but when it comes to getting your documents digitized we certainly can – you don not even have to standardize your fleet of multifunctional printers, scanners or copiers
This article aims to help you through your indecision on whether to migrate or not at the same time it is also help full to in making you aware of the several new features now available in SharePoint that you can take advantage off