In a three-part post we will take a look at the vital role of metrics in monitoring the performance of your RM program and demonstrating the ROI of your electronic records management system. It has always been a challenge for records and information management (RIM) professionals to demonstrate the value of their work to an organization
**Views expressed in this blog are my personal views and not those of my employer
was told by a record-keeping manager nearly two decades ago that the company was losing track of documentation for its gas-transmission system and was courting public embarrassment, newly released internal memos show
We’ve all seen the equation of content to the lifeblood of business – and I think that’s a true statement
1 Comment - Bryant, Hoping to join the next #infochat and share some of Gartner's research on what we refer to as "infonomics" -- the economics of information, including the discipline of managing, deploying and accounting for information as an actual corp asset
I spoke at the Controversies of Capture event at IBM Information On Demand . Here are a number of articles that go into much greater detail about the topics and controversies we discussed. Capture and Imaging Enterprise Document Capture Initiatives, the Right Way 10 Ways to Improve Capture OCR and Indexing Good and Bad Capture Applications How to Assess Your Capture Operation Capture ROI Calculator and White Paper Digitization and Paperless Process – with Sample Calculator Mobile Capture How to Do Mobile Capture without Making the Mistakes We Learned to Avoid 10 Years Ago Capture and Imaging Applications 3 Approaches to Improving AP Processes with ECM Adding ECM to Accounts Payable Processes: An Introduction Transforming the Mortgage Loan Capture Process: Digitization and Automation (article) Transforming the Mortgage Loan Capture Process: Digitization and Automation (presentation) 14 Best ECM Practices in Financial Services When Should You Do Imaging for Records Management?
The basic functions of E2.0 can continue to move along, but the most powerful "ah ha!...Generally it is not hard to grasp the basics - getting you 50% of the way there
A conversation between expert bloggers Chris Riley (to the left) and Dan O'Leary (right) about systems of engagement, systems of record, ECM, and how much is too much to worry about risk, compliance, and government
Your organization more than likely already owns SharePoint licenses and may be using it for collaboration, the Intranet, an Enterprise Content Management (ECM) \ Enterprise Records Management (ERM) solution, or to meet a variety of other business requirements. One area where SharePoint is being extremely underutilized by a majority of organizations is as a Learning Management System (LMS) or Enterprise training solution
The process of hiring contractors and consultants is often times a painful one...In the absence of an expensive "vendor management" system, the end to end process can seem like a chaotic dance of emails, paper, and documents
A content information management (CIM) system may be more difficult to calculate the ROI due to a number of factors: Many CIM systems being purchased are departmental systems that are considered supplemental to an existing system