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Business Process Improvement: 5 Ways to Leverage Collaboration

Decisions that upend the comfortable rhythm people of an organization have become accustomed to, no matter how great, are usually met with a certain degree of resistance. Acceptance can be a key problem, especially when big decisions are made without the knowledge and consensus of the majority...

Maricel Rivera's profile image

Blog Entry
Why implement a BPM Strategy in your business?

The understanding of BPM and process management has not stood still over the last five years. The current business environment is categorized by fundamental shifts in business models, increased internalization, increased market transparency, a need to support mobile, social and cloud...

John Jeston's profile image

Blog Entry
Using Mobile to Incrementally Innovate

At the AIIM Executive Leadership Council (ELC) meeting in Fort Lauderdale, Florida this week, event facilitator and technology futurist Thornton May framed the discussion on securely mobilizing the enterprise by asking a broader question: "How do we create value with information?" ...

Christian Buckley's profile image

Blog Entry
Reimagining the Reengineering Dilemma

"Companies in all industries are building online businesses, enabling new customer experiences, experimenting with "big data," and seeking advantage in a digitally enabled business environment. They have tried reengineering their practices; they have set up new technological...

Christian Buckley's profile image

Blog Entry
Student Perspectives: An Interview with Subba Marellapudi of KPMG

Many students are often open to discussing their perspectives on the training, educational experiences and value they received as a result of attending an AIIM Training program. I recently had the opportunity and pleasure to discuss these with Subba Marellapudi of KPMG and will now share our...

Bob Larrivee's profile image

Blog Entry
Help us to better understand the use of Process Mapping & Modelling Tools

Some of you may recollect that In 2009, I conducted a survey into the use (or non use!) of mapping and modelling tools, for process improvement. At the time the survey was said to have been the most comprehensive of its kind to have been undertaken. Now I need your help. Much has changed...

Mark McGregor's profile image

Blog Entry
Change Management in the Process and Content Arenas: Let the Games Begin

A funny thing happened on the way to process improvement: what began as an exercise in efficiency enhancement turned into a game theory application! It's a long time since I began equating change management to parenting , and boiled the challenge down to “getting people to do things...

Steve Weissman's profile image

Blog Entry
Process Automation = Paranoia

Demand for process automation is rapidly increasing as organizations struggling to compete in a stressed economy work to survive and hopefully grow. The concept of process automation is a sound direction to take and will provide beneficial results ranging from cost reduction to increased...

Bob Larrivee's profile image

Blog Entry
Your Most Familiar Processes - Rethink before using E2.0

There are a mountain of applications that can automate, store and catalog almost anything that are available over the web with a simple signup. As technologists we are hard pressed not to use them, as they provide immediate value and give us the ability to quickly work with our information from...

John Brunswick's profile image

Blog Entry
Email's Role in an Enterprise 2.0 Environment: Signal Not Source

Is Enterprise 2.0 an evolution of business or a revolution? If I had to be pinned down to an answer, I’d say “evolution”. Or to be more accurate: it's a revolutionary idea that I think will emerge gradually, in an incremental, evolutionary fashion. Take the replacement of...

Ethan Yarbrough's profile image