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In Praise of IT Directors: Why Expertise Still Matters

” In fact, they say, “business unit stakeholders often recognize the value of new technology before IT departments can harness it.” Some people believe that this shift, this consumerization of IT, is “ killing ” IT departments—stealing their power by turning them into order takers who are scrambling to manage the haphazard IT initiatives sprouting up around the enterprise rather than focus on strategic plans

Meghann Wooster's profile image

Blog Entry
The Facts and Friction of Forms vs. IT

The migration of business forms from paper to electronic media is an established fact – as is the often considerable friction this causes between the corporate forms and IT departments

Steve Weissman's profile image




Blog Entry
Why I hate IT

I didn’t give this any thought, but then, one day, after I had been working with a different department, doing requirements gathering, and helping “them” solve their issues, I overheard someone say “Mark is our favourite IT person&rdquo

Mark Owen's profile image



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ECM Holiday Wishes and New Year Pledges

ECM ROI is determined by how well this triad communicates, understands, and supports the needs and requirements of peer departments

Helen Streck's profile image