It’s been replaced by the term Content Services, a strategic concept that covers three aspects, namely Content Services Applications, Platforms and Components. The following Gartner note: Reinventing ECM: Introducing Content Services Platforms and Applications provides more details so I won’t go into them here
The term is used in the web content & marketing industry for service offerings to create or distribute content
And there continue to be management and governance concerns, which becomes more complex as each new service is added to an organization's technology portfolio
But I do applaud Big Windows for the screen blip it calls managed metadata services. That's one tiny leap of faith for Microsoft
Here is my personal social media dashboard: What makes this more interesting, is that I monitor this for fun . Yep, you read that right. Around the office, I’m known as a social media junkie. In fact during a recent fire alarm, I was told to “evacuate before...
Last week Document Strategy published my article, ECM or Content Services? What Is the Big Deal?...Forrester has been looking at ECM in two flavors of Content Services “ Business ” and “ Transactional ” for at least two years
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Self-service transferring/cloning access – The ability to transfer permissions from one individual to another or give someone the same permissions as another user is a very common scenario. Self - service onboarding content – When containers get created, often there is content that already exists in file shares, on local drives, and in people’s My Sites that needs to be moved into the new container. Self - service change business contact – Typically a business contact might change during its life, either due to people changing roles and responsibilities or leaving the organization
About Docufree is an enterprise information management and digital business process services provider. This includes large-volume document scanning and capture, data extraction and integration, business process analysis, intelligent process automation, cloud-based document management and digital mailroom services
As Vice President, Information Services at American Nuclear Insurers, Dan Antion is responsible for the overall planning of technology services and for guiding teams that are building ANI’s next generation information systems
This pithy thought arose while reading an article published yesterday on BizCommunity.com , which correctly identified some pitfalls associated with using more than one records management service provider. Author Richard Buttle’s points are well taken, and are equally and entirely applicable to any sort of third-party offering, including the cloud-based ECM and BPM/BPO services that dominate so much of our thinking here
Should I provide free mobile service or paid?...Can the same model be leveraged for mobile services too? What is the cost to company for mobile delivery of content? What is the pricing of similar services by competitors?