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Blog Entry
A Vendor & Resource Management Solution

In the absence of an expensive "vendor management" system, the end to end process can seem like a chaotic dance of emails, paper, and documents

Rich Blank's profile image


Blog Entry
A Vendor & Resource Management Solution - ROI cont'd

I said I would walk through an example of “IT staffing/vendor management requests” in more detail and provide an example of estimating lost productivity of the business use case

Rich Blank's profile image


Blog Entry
How to Assess Your Capture Operation

Here’s the complete list of criteria: Primary Processes Supporting Processes Primary Technology Capabilities Supporting Technology Capabilities Operations Quality Mechanisms Human Resources Customer Satisfaction Financial Management Vendor Management Business Continuity And here are the questions we ask, in more detail: 1

Richard Medina's profile image