I said I would walk through an example of “IT staffing/vendor management requests” in more detail and provide an example of estimating lost productivity of the business use case. So let’s look at an example to see how much lost productivity we might find in this example of IT contracting staffing requests: Let’s assume you receive about 2000 IT staffing requests a year. The average processing time for fulfilling IT staffing requests is on average 6 weeks (or 240 working hours)
Getting rid of all those servers and trimming your IT staff can save you lots of money...You will not be able to get rid of your IT staff by using Office 365 but you can have a team that is focused on internal applications specific to the business at hand
Benefits: Once IT staff has configured the system to meet the self-service needs of the user, IT can now focus their time on more urgent user support and business critical tasks at hand
This will be information practitioners and professionals, which is often a mix of IT staff, information and records managers, and line of business people responsible for information intensive processes and repositories
Of these, 45 percent indicated that they would pay more than a 10 percent salary premium. 61 percent of business executives would prefer consultants that hold the CIP designation over those who do not. 62 percent of business executives think having CIP-certified staff would enhance the perception of their organization in the industry 60 percent of business executives would prefer CIP-certified IT staff. 66 percent of business executives think having CIP-certified staff would improve their ability to find, manage and exploit their information assets across the enterprise
· Forms people are especially vulnerable right now as IT staff continues to usurp their role in the name of Web interface development – never mind that the traditional forms principles of usability, design, and management still should apply
Some benefits to this system include the instant access to documents, a smaller internal IT staff which cuts down on costs, as well as a greater ease with finding, locating and using such documents
The key point I am trying to make is that if you spend some time training your admins you can reap great rewards in making your end users happier and taking some of the burden off your IT staff
So, they contact AIIM and get a decent bulk discount on sending everyone through that one module and send a few of their IT staff through the full SharePoint for ECM training as well
Many of them are hosted or commercial services, so there is minimal impact on the IT staff and implementation is often a matter of minutes rather than months