There are obvious hard costs like the hourly rate of a resource
And any combination of those might drive soft cost dollars in your organization which can have big impact on your bottom line -- sometimes just as much as the hard costs and other times even more
Never mind the hard costs of file cabinets, office space, storage space, file clerks who just move files from one place to another… There are terrific tools to help you do this
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Primarily, it is because the hard costs of buying, printing and handling paper are considered "routine" and therefore largely disregarded as a large expense
Though attention paid to improving information governance may consume soft resources, poor information governance exposes organizations to increased hard costs associated with e-discovery, with growing storage requirements, and with wasteful inefficiency in finding information, not to mention increasing the risk of a regulatory misstep or data breach
Is the ticket to focus more on the business value of the information itself and less about the hard costs and risks associated with it?
Yesterday's tweetjam to generate ideas for how to use less paper was fantastic, with 98 twitterers tweeting away. Thanks to everyone for joining in. According to Tweetreach, our combined reach was 53,468 people. Pretty cool. A quick recap and then the transcript of the jam is below ...