Previous posts: SharePoint Productivity: Apps Aren’t Just for Smart Phones ) Many businesses today are implementing Customer Relationship Management (CRM) platforms worldwide to help standardize and track sales progress and productivity
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Today I’m going to turn to a domain that’s already well on its way to being E2.0: customer relationship management (CRM). Social CRM Unlike ACM and ECM, there’s already a thriving sub-discipline devoted to what happens when you apply E2.0 to SCM: social customer relationship management (SCRM)
Can your project management processes integrate with your time tracking, employee information, billing and customer relationship management processes?
Fortunately, this goal can be reached through a variety of different avenues, including the use of Apps, cloud computing, and customer relationship management (CRM) software like Microsoft Dynamics
He explains that Asset Dedication has created a CCA to automate the account opening process while streamlining compliance procedures by integrating BondDesk’s inventory and trade management system with Asset Dedication’s portfolio management, customer relationship management (CRM) and ECM systems
And speaking of which, just think about the benefits of tying all your sales process data into your customer relationship management tools?
There is also potential residual value, beyond archival value, in information (think about stripping out data to be used in Business Intelligence or Customer Relationship Management)
With Microsoft and Salesforce announcing a partnership that will align the former's collaboration and communication platform powerhouse, Office365, with the latter's leading customer relationship management (CRM) platform, one thing is clear: collaboration continues to be a primary focus of enterprise application providers
Previous posts: Increasing Your Organization’s Productivity through Customer Relationship Management ) Just because an organization decides to switch to Office 365 doesn’t mean the woes of administration associated with the Microsoft stack magically disappear
Sales data for customer relationship management?
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