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What people are looking for in a CMS/WCM solution today - Changing world of WCM/ CMS solutions!

Some of the key observations from my experiences with customers, partners and consumers: CIO (IT) and CMO (Marketing) organizations are conceptualizing the needs (not necessarily the solution) together

Madan Mewari's profile image

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The Social Business Roadmap: Background

At the same time, we found that many of the resources on the web focused fairly narrowly on social media marketing. There are very few quality resources available that address internal use cases or even external ones apart from marketing, sales, and customer service

Jesse Wilkins's profile image

Blog Entry
Maybe Documents Need to Get a Life?

I mean, for crying out loud, it's just a TV show! I mean, look at you, look at the way you're dressed! You've turned an enjoyable little job, that I did as a lark for a few years, into a COLOSSAL WASTE OF TIME! That's the voice of William Shatner in a 1986 Saturday...

Marc Solomon's profile image



Blog Entry
AIIM Introduces Social Media Governance Training Program

External Social Media Tools Using Social Technologies in Regulated Industries How to Provide Social Content In Response to Legal or Regulatory Requests Monitoring Social Media for Relevant Discussions and Topics The Social Business Roadmap Roles & Responsibilities How IT Learned to Stop Worrying and Love Facebook The Role of Records Managers in Managing Social Processes and Technologies The target audience for this course includes: Managers who are looking at starting, or expanding, a social business initiative The information management staff responsible for governance functions, including but not limited to records managers, IT, legal staff, HR, and others Marketing, communications staff, and anyone using social media tools in an official capacity Dedicated social media staff like community managers and social media strategists Consultants for like-minded roles and projects The course is available as a 2-day instructor-led course or as 26 online modules that average 15-20 minutes long each

Jesse Wilkins's profile image



Blog Entry
Does the Social Web Benefit any Organization? Absolutely - If they are Smart

If an organization has 100 employees, all focused on tending a central asset, it will be difficult to grow by way of new perspectives and or deliver on projects outside of their core competency (marketing, branding, etc) - Enterprise 2.0 broadens their capabilities, enabling them to hedge against competitors and drive up margin in their business

John Brunswick's profile image

Blog Entry
Social Media Integration: What’s the limit for Banks?

Product Promotion With such a vast user base, social media can be used to launch new products to the market, promote existing products and services at very less cost when compared with other marketing channels. For e.g

Vishwa Mahanta's profile image