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Adopting ECM - A Case Study in Failure

Earlier this year I completed an assessment of Alfresco for a university client. The university licensed Alfresco several years ago and did not have much success. They hired me to find out why, and what to do about it. The options they wanted to look at were to continue on with Alfresco or...


Blog Entry
You're Out of Your Mind

You’re out of yourmind if you think blocking access to file sharing services is filling asecurity gap. You’re out of your mind if you think making people jump throughhoops like Citrix and VPNs to get at content is secure. You’re out of your mindif you think putting stuff in the cloud is...

Chris Walker's profile image


Blog Entry
What people are looking for in a CMS/WCM solution today - Changing world of WCM/ CMS solutions!

I am seeing a change in the way CMS solutions are being conceptualized and are being implemented. Some of the key observations from my experiences with customers, partners and consumers: CIO (IT) and CMO (Marketing) organizations are conceptualizing the needs (not necessarily the solution)...

Madan Mewari's profile image

Blog Entry
The Battle of Little Big Data

If you're someone who's paid to help your organization work smarter, odds are you get invited to lots of trade shows and conferences. Here legions of knowledge professionals are encouraged to spend down their training and travel budgets for the exhibit booths and break-out sessions of...

Marc Solomon's profile image

Blog Entry
Krug’s Laws of (RIM Software) Usability

Oh, Records colleagues: I have two very easy reads that will only help you create a folder hierarchy in your electronic records and information management software. Steve Krug’s “Don’t Make Me Think: A Common Sense and Approach to Web Usability” and “Rocket Surgery...

Mimi Dionne's profile image

Blog Entry
WYSIWYG 2.0

Psst ... hey ... yeah you. You social engineers getting certified in Business Facebook applications! Remember what-you-see-is-what-you-get? Probably not unless reinventing yourself for a living is measured in decades. For you digital natives I'm describing how dinosaurs like me once...

Marc Solomon's profile image

Blog Entry
Turning Users into Producers

It hardly seems worth the fuss? If all firewall-dwelling professionals did in the information-seeking moments of their work days was to consume content, why bother with firewalls? After all, after hours when we leave our real jobs we beat our networking wings in order to swell the activity...

Marc Solomon's profile image

Blog Entry
Usability Revisited

Several months ago, I wrote about how we had begun working to improve the user experience in SharePoint. I ranted about some of the things I don’t like, some of the things our users don’t like and I mentioned some of the things we were planning to do to improve the situation. Earlier...

Daniel Antion's profile image

Blog Entry
An Important Event and A Shameless Plug

Earlier this year, I met Jill Hart at BZ Media’s iPhone/iPad DevCon East in Boston. Jill is a usability consultant, and is a passionate expert on the subject of User Experience. When I first met Jill, she had just joined two friends and me to unwind after long day of educational sessions,...

Daniel Antion's profile image