I am constantly reminded in working with clients doing data capture that the cost of error is not well understood or dealt with effectively. For example, in one case, a single letter error on a stock certificate (which only costs about a penny to capture correctly) actually cost an organization...
Over the past several months our knowledge management team has entertained some potential suitors to piece together the far-flung resources of a global engineering organization. Our Proof of Concept (or PoC) has centered on the adoption of competing enterprise search providers to help unify our...
RISK of ECM Project Failure Say “risk of ECM project failure” in a board room and you quickly discover that the most scary scenario is a performance related failure discovered after a go-live deployment to production, yet it happens all the time. That means that some part...
As the first major test I’ve taken since college, the CIP was a big deal. 100 multiple choice questions, an official test center, and a congratulatory phone call from my Mom when I passed. (HOORAY!) The intended audience as far as I can tell is people like you (yes you) reading this that already...
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***The views expressed in this blog are my personal views and not the views/thoughts of my employer*** Records Management Conformance Testing Programmes. Last week I mentioned Conformance Testing Programmes in my blog regarding the advantages of a good Records Management Programme. I would like...
There are two major tools that everyone seems to be talking about in the content management world- Box and SharePoint . On my drive to work on the 101 in Silicon Valley, I actually pass dueling billboards for Microsoft and Box; it’s crazy. Now, stop me if you’ve heard this...
One of my twitter friends sent me this picture today, and wow did it strike a chord. Some people try too hard to be “The Most Interesting Man in the World” , many otherwise cautious and well intentioned content management superstars like to test code, changes, and migrations on live...
Its long been more than a decade of software project deliveries for me and over the period it has been punctured with many a UAT . If I were to honestly rate failure-to-success ratios with UAT over the first attempt, it would stand at 95%-5%! That’s how difficult it is to get a UAT...
The more advanced a technology becomes, and the greater the benefit it can provide an organization, the harder it is to shop for it. Sellers of enterprise capture software know what it takes to demo a solution, convey the value, and close a deal. Are you an innocent bystander in that process...
If you read my introduction, you won’t be surprised to know that one of my favorite TV shows is Holmes on Homes. Holmes on Homes is an HGTV production where Mike Holmes goes in and repairs construction jobs that have gone south. A lot of times he finds substandard work, work that does not...
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