In a three-part post we are looking at the role of metrics in demonstrating the value of RM, specifically in organizations that have implemented an electronic records management system. In our final post today we focus on important EDRMS metrics that every organization should monitor. In our last post we outlined a process to help you arrive at the best metrics to track the success of your records management program
In a three-part post we are looking at the role of metrics in demonstrating the value of RM, specifically in organizations that have implemented an electronic records management system. In this post we outline a four-step process to arriving at the right metrics. While an Electronic Document and Records Management System (EDRMS) is a great addition to any records management department, it almost always comes with a catch
In a three-part post we will take a look at the vital role of metrics in monitoring the performance of your RM program and demonstrating the ROI of your electronic records management system
Previous posts: SharePoint Productivity: Apps Aren’t Just for Smart Phones ) Many businesses today are implementing Customer Relationship Management (CRM) platforms worldwide to help standardize and track sales progress and productivity
1 Comment - Time is an important metric of any business so tracking employees working time is a need of any business
Particular attention will be paid to new roles that will be required, the importance of IT and business alignment, and the importance of metrics based on business needs
Records and information change management. It hurts. Records projects are a tough sell when senior management doesn’t care
And then I became a Project Management Professional so that I would be considered a "real" consultant
4 Comments - no search term matches found in comments.
This is initially painful, contentious and will take much longer than you or the organization expects, but has the potential to transform the organization into a highly agile, relative to it's size, and information savvy unit. Complete management buy in, budgeting and planning with facility to monitor metrics and ROI and update strategy on a long term basis Investment in information infrastructure, either in-house or outsourced, to accommodate the information, processes, retention, archival and disaster recovery
I do what Records Managers have done for hundreds of years: I support the management of information throughout its lifecycle
6 Comments - I also think that it's likely the easiest metric to define and monitor...But I will continue to argue that it is the best indicator of how effectively those of us in the Records Management profession are doing our job
Document management and records management sound very much alike, don’t you think?
7 Comments - Document Management is a broader term while Record management is what we can achieve with ease if document management is implemented
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