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The Value of Adaptive Case Management in the Experience Economy

This blog post, written by ReadSoft CMO Andrew Pery, was originally published in August 2014, here on the ReadSoft blog. We are in the midst of a fundamental transformation. The ways that businesses compete for customer wallet share are changing. Joe Pine and Jim Gilmore coined the term ...

Mike Steere's profile image

Blog Entry
Papersucks: Going Digital Makes Common Sense

We have a winner! As we wrap the 2013 World Paper Free Day, our last item of business (for today) is to announce the winner of the #papersucks contest. The challenge: create one idea for removing paper from a business process, personally or in an organization. The winning entry for our first...

Bryant Duhon's profile image

Blog Entry
World Paper Free Day: The #infochats

For this year’s World Paper-free Day (October 24); I’ll be hosting two #infochats. The first will be on October 10 and the second will be on October 24. Each conversation will take place at noon EDT. Join us on those two days, and throughout the month of October, by using hashtag ...

Bryant Duhon's profile image

Blog Entry
Capture Enables Faster Business Processes

In this AIIM 2013 Q&A, Pamela Doyle discusses how mobile adoption is altering capture. Plus, how the twin trends of cloud and mobile extend capture capabilities to the edge of the enterprise and what that means for improving and speeding up business processes. If you haven't registered...

Bryant Duhon's profile image

Blog Entry
Want to Fit Into Big Data? You'd Better Hit the Gym First!

Big Data is sexy! Like that little red dress on the boutique floor, it would look great on your company. Capturing and properly using the analytics of all of the data that flows through your organization has amazing potential. Not sure about which direction to head with next year’s...

Kathy Broadbent's profile image

Blog Entry
An architect, a teacher and an, IT Manager walk into a bar…

Want to end a conversation quickly? When asked what you do for a living at a party, respond with, "I work with companies to implement document management solutions." That used to be my simple answer to the question. I've since shortened it to, "I sell document management...

Kathy Broadbent's profile image

Blog Entry
What Is a Composite Content Application?

If your organization is like most, you probably have between five and 20 applications that are content-related. Employees have to learn how to use multiple systems just to get one task done. IT staff has to dedicate time and resources to managing multiple systems—many of which have very...

Meghann Wooster's profile image

Blog Entry
What’s Old Is New Again: IT Priorities, Business Processes and CPOs

According to new research from McKinsey , the highest current priorities for IT include improving the effectiveness and efficiency of business processes and reducing IT costs. For IT executives, reducing costs ranked first, followed by improving the effectiveness of business processes. Third...

Meghann Wooster's profile image

Blog Entry
#ECMJam: Paperless Office to be Enabled by Mobile Computing?

Join us on September 22 from 11-Noon EST for a tweet jam focused on how we can create a paperless office; including some discussion on whether or not mobile devices are a huge step in that direction. If you "went" to the last one, you know how this works, here are the questions....

Bryant Duhon's profile image