It’s now about a year since AIIM first introduced their study “Systems of Engagement and the future if Enterprise IT” (led by Geoffrey Moore). While the concept resonates well with customers, I have some fundamental issues with some of the specific messaging. Read here...
I believe there is validity to Geoffrey Moore’s notion that content management is moving away from “systems of record” and toward “systems of engagement.” At the same time, though, I do not believe the latter is really anything new! So I asked AIIM’s Director...
“Deep thinker” Geoffrey Moore recently spent time with AIIM International to help the organization and its acolytes get a handle on the future of content management. While this sounds like just so much hooey – just another in a long line of “future of”...
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