We are in the midst of a transition within the content management and collaboration space, and the rate of change is only accelerating. There are so many moving parts, so many big bets being made -- from cloud-based software distribution, identity management and storage, to the federation and...
I am big advocate of the Information Governance Reference Model . In the IGRM it outlines four key players and they are RIM, legal, IT and business. As I have been studying the IGRM it has recently dawned on me that a Certified Information Professional is crucial for implementation. One of...
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Here’s the reference model we use to explain how ECM works with ERP systems to improve Accounts Payable (AP) and other processes. The reference model here is specifically for AP but it can apply to many similar processes. It breaks the process down into 9 different activities,...
It has been tried over and over again, and in most cases it has failed. Many IT organizations want to find a way to show a return on investment (ROI) for their IT and project management activities, often foraging into some version of a chargeback model without understanding the fieldwork done by...
... and start ACHIEVING it. A lot of people have noticed been asking why I’ve been noticeably absent from discussion for the past few months. I can now unveil why I have been so crazy busy... I am honored to introduce you to the AIIM SharePoint Governance Toolkit...
"We felt like, well, the ad had nothing to do with the search. Why would we show it? It's distracting." - Sergey Brin I've been reading an outdated retro book about Google's early rise from an OEM tool for web portals to the appropriation of term currency...
This is a statement I have heard over and over again when discussing an ECM environment. All too often folks look at process as being a series of events that can be documented on a flow chart, without consideration for the content associated with the process. As a result, ECM is put into play...
I was reading an MSNBC post this morning by Suzanne Choney that really struck home. (I am one of the majorities in this one.) The post title is a bit deceiving as it states, “ 25 percent use smartphones, not computers, for majority of Web surfing ”, with the source cited for these...
Social networking is not a new concept in fact it is really quite old with formal recognition surfacing in the 1800’s yet if you consider ancient Rome and Greece, one might say that it really began in those times. Think about this for a moment. These civilizations and their interactions...
There are many times in my classes and lectures when I have asked the simple question, what does ECM mean to you and the response is related purely to technology. When I hear this, I cannot say they are completely wrong as technology is part of an ECM environment. When I ask what makes up an ECM...
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