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If you want to be paperless, eat your own dog food

It was an amazing event save for one oddity: ECM and capture resellers, customers and vendors still rely heavily on paper, almost comically so. At first I thought this particular vendor was just messing with me, baiting me to get my typical reaction to hearing about the use of paper, a reaction I could classify as ... restrained belligerence, usually materialized as a series of deep, indifferent sighs

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The evolution of capture? Hardly. (Live from the Info 360 show floor)

The vendors who sold you the scanners, the microfilm, the paper and the toner—and all of the other devices that got you into this mess—clearly are not the ones to help you get out of it

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