Far too long ago I wrote a post introducing the topic of inventorying the records and information of the organization. I'd like to return to the topic now with a look at different approaches for gathering that information. I will follow up much more quickly with posts on the...
So, I’m trying a new (for me) inventorying technique: deontic questions with criterial leap. I know, I know--but stay with me here. Basically it’s active listening influenced by the presuppositions of conditional probability (or the probability of an event occurring, given that another...
This is the first in a series of posts on the fundamentals of electronic records management - and few topics are as fundamental to effective information management as the inventory. There is an old truism in management that you can't manage what you can't measure. Most organizations have...
“The only thing a man takes to his grave is his Knowledge. Acquire when alive, distribute before death.” ~ Late K. A. Abu Backer, my grandfather and a high school Math teacher. If not in his true sense, the fossils and historical tombs like the Pyramids have surely carried with...
This week I was faced with one of the harsh realities of life, death. My uncle unexpectedly passed away and I, along with my wife, accompanied my mother to the services. All in all it was a very fitting tribute to his life which included a career in the military highlighted by the Honors...
If you have ever attended one of my classes or heard me speak at an event, one of the things you will consistently hear is my mantra about practice. In ECM, BPM, ERM or whatever segment you wish to discuss, the bottom line is you cannot drop technology into place and leave it. The introduction...
**Views expressed in this blog are my personal views and not those of my employer. Any reference to any living person or organisation, past or present, is entirely co-incidental** When they realised technology alone was never going to be the answer it was too late…. So, the...
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