Who puts in the plumbing on corporate Facebook? Infrastructure-wise we understand that corporate IT are the implementers and early adopters. Culturally, I get that the community manager is charged with "leading from the back" as Rachel Happe likes to say. Translation : steering the...
What is proper texting etiquette? Admittedly I am not a big text'er (is that even a word?), but occasionally I accommodate my texting colleagues and friends by texting with them. I do think there are times when texting makes more sense than other forms of communications. The issue I...
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